68059440 - SYSTEMS PROJECT ADMINISTRATOR - SES

Requisition No: 822258 

Agency: Agency for Health Care Administration

Working Title: 68059440 - SYSTEMS PROJECT ADMINISTRATOR - SES

 Pay Plan: SES

Position Number: 68059440 

Salary:  $1,851.56 - $2,266.18 biweekly 

Posting Closing Date: 05/23/2024 

Total Compensation Estimator Tool

AGENCY OVERVIEW:

The Agency for Health Care Administration is Florida's chief health policy and planning entity. The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of Secretary Jason Weida, the Agency is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. Current Agency initiatives include implementing Florida’s groundbreaking Canadian Prescription Drug Importation Program, overhauling Florida’s healthcare technological ecosystem, and increasing insight in the cost of health care services.

AGENCY OBJECTIVES:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

POSITION OVERVIEW:

The Agency for Health Care Administration is seeking a qualified candidate for the position of Systems Project Administrator - SES within the Division of Information Technology (IT), Bureau of Strategic Information Technologies. Several IT skill-set disciplines and areas make up this strategic team. Information technology solutions are built with IT security compliance and strategic planning in mind through the IT Strategic Planning Team. AHCA Business Unit IT consulting and contract management is also a service provided by the IT Strategic Planning Team to assist the Agency in large-scale IT procurements. The IT Strategic Planning Team consists of Network Administration, Application Development & Support, and Telecommunications (Voice-over-Internet Protocol) plus cellular technologies, as well as staff who support the administrative, human resources, and procurement needs of Information Technology (IT) staff, staff of the Agency, and the customers of the Agency.

This is a highly responsible professional, strategic, and supervisory position within the Information Technology Division. This position is responsible for the administration of the agency's Local Area Network (LAN) located in Tallahassee and the remote area offices throughout the state, the design and development of the agency's LAN and communication systems, planning and implementation of the agency's computer systems and providing technical support to Information Technology and agency staff. The ideal candidate would also be responsible for motivating, training, and evaluating employees, as well as planning and directing employees' day-to-day work.

PRIMARY DUTIES INCLUDE:

*  Supervises network operations team responsible for daily user access requests and technical troubleshooting, including: file restoration, SFTP administration, firewall management, and server maintenance

*  Monitors, troubleshoots, and resolves issues with the agency's computer systems and network infrastructure and works with partners offering cloud computing services and the state primary data centers.

*  Participates in the installation, administration, maintenance, and replacement of network computer systems, LAN/WAN infrastructure, and cybersecurity solutions.

*  Works with the Division of IT Desktop Support staff on HelpDesk processes and is responsible for completing e-mail searches as requested by AHCA's Inspector General, the Office of the General Counsel, or Public Records Office and Internet history requests as needed.

* Administers and maintains the on-call calendar for both strategic and non-strategic after-hours support and works with the

Information Security Manager to ensure minimal access to the Agency's Computer Resource Center (CRC).  Also manages a

periodic review and inspection of CRC resources, staging, and lab areas, and making recommendations to the Bureau Chief and

Division Director for the improvement of CRC organization and management.

* Completes AHCA IT Information System Development Methodology (ISDM) documentation as needed for system documentation purposes.

* Some overnight and air travel is a requirement of this position; the incumbent may be required to participate in an on-call rotation.

*  Performs other duties as assigned.

TOTAL COMPENSATION STATEMENT

Your Benefits are a significant part of your state compensation. The total compensation package could be anywhere from $62,582 - $86,613 annually ($1,851.56 - $2,266.18 biweekly).

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

     •      State Group Insurance Coverage Options, including health, life, dental, vision, and other  supplemental insurance options;

     •      Flexible Spending Accounts;

     •      State of Florida retirement options, including employer contributions;

     •      Generous annual and sick leave benefits;

     •      9 paid holidays a year and 1 Personal Holiday each year;

     •      Career advancement opportunities;

     •      Tuition waiver for courses offered by Florida’s nationally ranked State University System;

     •      Training and professional development opportunities;

     •      And more!

To be considered for the position, all applicants must:

Submit a complete and accurate applicant profile and/or resume necessary for qualifying, such as dates of service, reason for leaving, etc. In addition, all applicants must ensure that all employment and/or detailed information about work experience is listed on your applicant profile and/or resume (including military service, self-employment, job-related volunteer work, internships, part-time employment, etc.) and that gaps in employment are explained. Support of knowledge, skills, and abilities should be demonstrated on the applicant profile and/or resume, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.  Applicants who do not provide all the information necessary to qualify will not be considered for this position.

Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the Federal Bureau of Investigation.

KNOWLEDGE, SKILLS, AND ABILITIES

The ideal candidate will be:

• Skilled in the administration of Microsoft Windows Server OS (2016+) and Active Directory.

• Skilled in the administration of LAN switching and firewalls, including application-level firewalls.

• Knowledgeable in the administration of Microsoft 365, Entra ID, and other cloud services in general.

• Knowledge of virtualization concepts (and preferred experience with Hyper-V or VMware vSphere)

• Able to identify, troubleshoot, and remediate complex technical issues with little guidance.

• Able to work independently, as part of a team, and serve as leader of a technical team.

MINIMUM QUALIFICATIONS REQUIREMENTS

*  A minimum of 2 years of experience managing Windows servers and Active Directory environment.

*  A minimum of 2 years of experience managing Microsoft Entra ID and Microsoft 365, or similar services.

*  A minimum of 2 years of experience managing a LAN switching environment and firewall administration.

*  Candidates with experience supervising a technical team are preferred.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT:  MICHAEL TATUM (850) 412-4007

BACKGROUND SCREENING 

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.