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Date: Feb 18, 2018

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 22925 

Agency: Department of Corrections


Position Number: 70016407 

Salary:  $25,147.20 

Posting Closing Date: 04/25/2018 


Duty Officer - #70016407 

This advertisement is for a Career Service position located at Central Office in the Bureau of Security Operations in Tallahassee, Florida.

This is a continous advertisement; multiple OPS (Other Personal Services) positions will be filled from this requisition as vacancies come available.


Under the direction of Secretary, Julie Jones, the Florida Department of Corrections (FDC) is the 3rd largest state prison system in the country with a budget of 2.4 billion, approximately 97,000 inmates incarcerated and another 167,000 offenders on active community supervision. The DC has 151 facilities and more than 24,000 staff members statewide, making it the State’s largest agency.


The incumbent in this position will act as an information duty officer in the Department’s Emergency Action Center.  This person will regulatory authority associated with the receiving of pertinent information form field staff regarding incidents and subsequent transfer of information to key staff for incident management purposes.  The duties of this position will include, but not be limited to the following:

  • Obtain basic facts and pertinent data and document all incoming and outgoing communications relating to the incident or incidents. 

  • Assists field staff in obtaining sentence information or criminal history data relating to a particular inmate or inmates.

  • Using independent judgement and decision making skills, notify appropriate executive staff of unusual events or emergency situations which occur in Department facilities or institutions on a twenty four hour basis. 

  • Confirm warrant hits on behalf of the Florida Parole Commission after normal business hours from a certified validation report.

  •  Responsibilities for after-hours notification concerning releases with new felony arrest for the Florida Parole Commission.

  • Maintains liaison with local, state and national criminal justice agencies, by means of telephone, terminal, and written correspondence to substantiate pertinent information for referral to execute staff.

  • Supports criminal justice representatives and all law enforcement agencies inquiring on issues regarding on issues regarding the department of corrections by referral and contact of appropriate personnel.

  • Respond to requests from criminal justice agencies relating to inmate sentences or Department policies and procedures. 

  • Insure confidentiality of inmate information is observed so that restricted information is not divulged to unauthorized individuals.

  • Responsible for monitoring the operation of the remote printer on an hourly basis during the shift.

  • Responds immediately to all incoming NCIC/FCIC communications and take further action as deemed appropriate. 

  • When possible, handle to conclusion any type of communications relating to inmate sentence structure. 

  • Confirm status of offenders or fugitives and when appropriate, authorize continued custody.

  • Conducts background checks on new employees, contractors and others as directed.

  • Maintains logs on all criminal justice data disseminated and status of all requests for information.

  • Operate communications equipment to include high band and low band radio systems (when applicable) and system fax, as well as system pager. 


  • Knowledge of basic arithmetic.

  • Ability to establish and maintain effective working relationships with others.

  • Ability to plan, organize and coordinate work assignments.

  • Ability to make decisions and function effectively in high stress, emergency situations.

  • Ability to sort data alphabetically, numerically and categorically.

  • Ability to operate video and telecommunications terminals and other office equipment.

  • Ability to communicate effectively both verbally and in writing.

  • Ability to speak clearly and listen effectively.

  • Ability to respond to the public in a calm, effective manner.



  • Must possess a high school diploma AND a minimum of 12 months of documented criminal justice experience (security, corrections, or law enforcement) OR 24 months of documented post-high school work experience in any field.

  • Current NCIC/FCIC certification or prior certification.

  • A minimum of 12 months documented multi-line telephone experience.

  • A minimum of 12 months documented work experience with computers.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

If you are interested in this position and meet the above indicated qualification and have the desired education, knowledge and experience, please submit a State of Florida Application and resume through the People First system. If you experience problems applying on-line, please call the People First Service Center at 1-877-562-7287.

Applications will be accepted until 11:59 PM on the closing date.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee