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RESEARCH AND TRAINING SPECIALIST - 76003581

Date: Nov 27, 2017

Location: TALLAHASSEE, FL, US, 32399

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Requisition No: 24568 

Agency: Highway Safety and Motor Vehicle

Working Title: RESEARCH AND TRAINING SPECIALIST - 76003581

Position Number: 76003581 

Salary:  $40,000.08 Annually 

Posting Closing Date: 12/11/2017 

Department of Highway Safety and Motor Vehicles

Office of Executive Director

Learning and Development Office

 

In order to be considered for this position, applicant responses to the qualifying questions, software systems, actual work experience, years of employment and hours worked per week must be clearly defined within your work history, or the application may not be considered for the position.

 

**Open Competitive**

 

Research and Training Specialist

$40,000.08 Annually

Contact Person: Mark Witmer, (850) 617-3204

 

The Organization

The Florida Department of Highway Safety and Motor Vehicles (DHSMV) provides highway safety and security through excellence in service, education and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 

Our Benefits include

  • Annual and Sick Leave Package
  • Nine Paid Holidays
  • State Health and Life Insurance
  • Educational Benefits
  • Contributory Retirement Plan

To learn more about DHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.  

 

Description of Job

The Research and Training Specialist position is a member of the Educational Technology team within the Learning and Development Office (LDO).  The Educational Technology team is primarily responsible for managing and maintaining courses and learner transcripts using the Department’s online Learning Management System (LMS); analyzing and evaluating training effectiveness; disseminating and analyzing various surveys and performance studies; and writing various reports.  The incumbent of this position will be responsible for testing and assigning online courses; providing support through customer service to department employees and external LMS users; analyzing and reporting on all training activities using data from the LMS; performing analysis on data collected from surveys; writing reports; and providing daily customer service to various department stakeholders and tax collector employees.  In addition to these duties, this position will be responsible for conducting research; documenting processes; and using project management practices to ensure projects are meeting timelines and quality standards.  The incumbent of this position uses MS Excel to run reports and perform analysis; applicants with knowledge and skills in SPSS, SAS and/or Minitab will be given a preference.  Additional responsibilities include providing hardware, software and audio visual support to employees.

 

Preferred Qualifications

Preference will be given to applicants who have received a Bachelor’s degree or higher from an accredited college or university.

Experience administering computer based Learning Management System (LMS), Human Resource Information Systems (HRIS), Human Resource Management Systems (HRMS) or Human Management Systems (HCM).

Experience using charts, graphs or other visual data.

Experience using MS Excel, Minitab, SPSS, SAS or other related software to compile and organize data.

Experience providing customer service.

 

 
Desired Knowledge, Skills, and Abilities

  • Knowledge of learning management system functionality, processes, and best practices.
  • Knowledge of data analysis, research methods, theory, and statistical tests.
  • Strong skills in effective written and verbal communication.
  • Strong skills in problem solving and troubleshooting software.
  • Skill in evaluating and summarizing data to identify trends and issues and make recommendations for best practices and process improvements.
  • Extensive skills using software (MS Excel, Minitab, and/or SPSS) with the ability to create tables and graphs, develop formulas and use pivot tables to create meaningful reports.
  • Skill in Microsoft Office products including Excel, Outlook, PowerPoint, SharePoint, and Word.
  • Ability to collect, compile, summarize, and analyze data using statistical methodologies and theories.
  • Ability to handle multiple priorities.
  • Ability to use database and spreadsheet software.
  • Ability to understand and apply rules, regulations, policies, and procedures related to training functions.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to work independently and as a member of teams to carry out a variety of critical and time sensitive projects without detailed instructions.
  • Ability to identify information, materials, and resources needed to complete a project or assignment.
  • Ability to maintain the confidentiality of sensitive and confidential information obtained through the course of completing assignments (e.g., and personnel related projects, legal requests, and projects).
  • Ability to apply critical thinking to work through complex issues or problems.
  • Ability to maintain accuracy and attention to detail when completing multiple assignments.

 

 

SELECTION PROCESS INFORMATION:

 

The process for selecting applicant(s) for this position could take up to six months.  Following the six month period, a new application must be submitted to an open advertisement in order to be considered for that vacancy.

 

SPECIAL NOTES:

HSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 


Nearest Major Market: Tallahassee