HOPE NAVIGATOR SUPV - SES - 60039060

Requisition No: 866028 

Agency: Children and Families

Working Title: HOPE NAVIGATOR SUPV - SES - 60039060

 Pay Plan: SES

Position Number: 60039060 

Salary:  $47,250.00 

Posting Closing Date: 12/15/2025 

Total Compensation Estimator Tool

This is an open competitive opportunity.

Hope Florida Supervisor – SES

Office of Community Services

Salary: $47,250.06

Location: Marion, Citrus, Hernando, Sumpter and Lake

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE. 

DESCRIPTION

This is a highly responsible position assigned to report directly to the Program Administrator and requires expertise in social services including extensive knowledge of Community Services and resources. Provides leadership and supervision to include compliance with program requirements/business model, and effective performance feedback.

This is an advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, layoff, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.). Supervises all direct reports who are responsible for the delivery of services to departmental customers. Evaluates subordinates on performance and quality of service delivery to departmental customers. Provides positive reinforcement along with corrective actions as necessary.

Develop and Coordinate - Develop and coordinate corrective action reports for effectiveness and timelines within program policy and procedure guidelines. These areas may include, but are not limited to, customer surveys, quantitative statistics, community outreach, and provider liaison activities.

Communication - Establishes and maintains effective working relationships with Senior Management, program office, direct reports, peers, and community service partners and organizations in the service area. Ensures effective communication with the deaf and hard of hearing community (Department’s customers and companions) in accordance with the ADA and or section 504; manage service records and reports data, resources, and or training needs to their designated program point of contact.

Analysis and Monitoring - Recommends and initiates quality improvement strategies and quality control. Works with staff to identify error trends. Acts as a facilitator for quality improvement efforts. Analyzes data from all levels of monitoring including qualitative and quantitative data. Prepares reports and presentations. Monitors and evaluates operational outcomes. Assists with operational planning and service delivery.

Develops and maintains ongoing partnership with care partners and community organizations.

Participates in national, state and local meetings, committees, community activities, outreach events and other team efforts as required.

Performs other Duties as directed.

This position has been designated as an essential position and is expected to work

during emergency situations or natural disasters. The incumbent of this position may be required to work before, during, and beyond

normal work hours/days to include holidays.

Essential Job Functions

Knowledge of the methods of data

collection and analysis; basic management principles and practices. Ability to collect, evaluate and analyze data to develop alternative

recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management

practices; organize data into logical format for presentation in reports, documents and other written materials; conduct fact-finding

research; utilize problem-solving techniques; understand and apply applicable rules, regulations, policies and procedures relating to

operational and management analysis activities; plan, organize and coordinate work assignments; communicate effectively; establish

and maintain effective working relationships with others.

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

To learn more about DCF please visit https://www.myflfamilies.com/

For a more complete list of benefits, visit www.mybenefits.myflorida.com

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.

• Account for and explain any gaps in employment so that the hiring process is not delayed.

• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

• It is unacceptable to use the statement “See Resume” in place of entering work history.

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

EMPLOYMENT DISCLOSURES

1. US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

2. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov.

3. RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.