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Date: Oct 16, 2020

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 237605 

Agency: Children and Families


Position Number: 60953346 

Salary:  $15.00 AN HOUR 

Posting Closing Date: 10/30/2020 

Position Title: Direct Care Aide (Human Services Worker II – OPS)


Facility: Florida State Hospital


Announcement Type: Open Competitive


Salary: $15.00 hourly


These positions are Direct Care for our COVID – CIVIL & FORENSIC Admission Units.


This is a temporary position for 9 months. 


This posting will be used to fill Human Services Worker II vacancies located in BOTH Civil and Forensic Services. 


Current employees will be compensated in accordance with the DCF salary policy. 


All employees of state mental health treatment facilities are required to wear face masks and appropriate protective equipment as recommended by the Centers for Disease Control and Prevention. In addition, staff will be required to complete Covid-19 testing upon hire and routinely during employment.




Join a mental health care team dedicated to providing support and rehabilitation to people who live with mental illness every day.  We are looking for compassionate individuals committed to the delivery of mental health care services!  Click the attached link to get to know the individuals who work at the State Mental Health Treatment Facilities and those they care for as residents.

Special note:

  • As a 24-hour residential treatment facility, direct care staff is required to work a schedule in which the assigned shift will be either an eight-hour or twelve-hour shift. The selected candidate assigned to an eight-hour shift, will be assigned to one of three shifts covering the 24-hour period. This position may be required to work additional mandatory hours which may include working on a scheduled off-duty day or working two eight-hour shifts back-to-back, up to a maximum of 16 consecutive hours. Twelve-hour shift positions may also require additional hours or schedule adjustments when needed, up to a maximum of 16 consecutive hours. 
  • The selected candidate for this position will be required to complete training in non-coercive strategies and trauma-informed care, first aid and CPR.  Non-coercive strategies include an integrated approach to preventing, de-escalating, and if necessary, intervening when the behavior of an individual poses a threat of harm to themselves and/or others.
  • If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided and you will be required to repay all benefits received depending upon the date of your retirement.
  • For benefit information available to State of Florida employees, visit




As a Direct Care Aide, responsibilities to be performed are providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The position is also responsible for developing and maintaining a professional caregiver relationship with people served, and shall not exceed relationship boundaries by developing personal friendships, sharing personal information or exchanging personal items.  The individual selected for this position is expected to treat people served in a respectful manner that preserves their dignity. The selected candidate must work alternate work sites and demonstrate physical skills to ensure optimal operation of this treatment facility. 

This position may be required to work in an area serving civil or forensic residents at the residential treatment facility. The civil services focus is to assist people who have severe and persistent mental illness in successfully functioning in valued roles and environments of their choosing.  Forensic services serves a seriously and persistently mentally ill population with felony charges who have been determined incompetent to proceed to trial or not guilty by reason of insanity.


Minimum qualifications:


  • Six months of experience working in a medical, psychiatric, nursing or child care setting, or in working with developmentally disabled persons; or working in a correctional facility; Experience working with the general public in a customer service role is acceptable on a year for year basis. 
  • College or vocational/technical training from an accredited institution can substitute at the rate of 15 semester, 22 quarter or 360 classroom hours for the required experience; or
  • Current State of Florida Certified Nursing Assistant (C.N.A.) license
  • Valid drivers license


  • NOTE: Experience, education, training, knowledge, skills and/or abilities used to meet the minimum qualifications, and in response to the pre-qualifying questions, must be verifiable through information contained on your State of Florida Employment Application.  All gaps in employment must be accounted for and explained.  Incomplete applications will not be considered.


  All information must be disclosed on the State of Florida Employment Application even if you are attaching a resume (it is unacceptable to use the statement “See Resume” in place of entering work history on the State of Florida Employment Application.

  • Duties and Responsibilities: 
  • Service Planning:  Participates in service planning and ensures adherence to plans
  • Daily Living Skills:  Works with resident to ensure completion of daily living activities
  • Crisis Management:  Maintains a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with our non-coercive strategies and trauma-informed care.
  • Documentation:  Documents information factually and objectively
  • Observation, Assessment, & Monitoring:  Provides safe and supportive observations, accurate assessments and effectively monitoring residents as assigned
  • Escort & Transport: Escorts and transports residents to appointments, activities, etc. 
  • Activities:  Provides group and leisure activities
  • Advocacy:  Advocates for residents’ recovery
  • Build Relationships:  Builds and maintains appropriate relationships and interactions with residents, families, providers, co-workers

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.


SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website:


BACKGROUND SCREENING REQUIREMENT:  It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.


*DCF Mental Health Treatment Facilities are tobacco free.*


**We hire only U.S. citizens and lawfully authorized alien workers.**



The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee