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Date: Dec 6, 2017

Location: CRESTVIEW, FL, US, 32539

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 25576 

Agency: Department of Revenue

Working Title: REV - REVENUE ADMINISTRATOR II - SES - 73004078

Position Number: 73004078 

Salary:  $3,038.97 - $3,444.91 / month 

Posting Closing Date: 12/13/2017 

This is an Internal Agency Advertisement

JOB SUMMARY: This is a Revenue Administrator II in the Department of Revenue’s Child Support Program Compliance Process. This position directly manages a team of 12 operational staff. The incumbent will work with the Service Center Manager to develop, implement and monitor operational plans. Communicate the strategic planning process to team members so that all levels understand the benefits derived from focused strategic initiatives to achieve the top performance for the customers served. Provide the Service Center Manager with recommendations for aligning resources. Determine resource needs and shift available resources to ensure the highest level of productivity. Analyze existing and new business requirements to determine gaps and provide solutions. Provide leadership and direction to service site team members, lead team based processes in a small site. Function as administrator, coach and advisor to team members. Provide on-the-job training to team members.

The Florida Department of Revenue is committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.



  • Currently employed with the Florida Department of Revenue;
  • High School Diploma or Equivalent;
  • Evidence of progressively responsible management experience in the public and/or private sector;
  • Two years’ experience working in a Child Support Program at the Revenue Specialist II level or above;
  • Two years’ experience in providing customer service and communicating through a variety of methods such as: report writing, public speaking, and written correspondence; *
  • One year of experience providing leadership and direction to a work unit or team including, but not limited to: measuring performance, prioritizing and ensuring work was produced timely and accurately, counseling, conflict resolution, professional development, motivating, and directing;
  • One year of experience working with spreadsheet, word processing, and database computer software programs such as MS Excel, Word and Access. *


  • *A college education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience.

SCREENING DISCLAIMER: Responses to qualifying questions should be verifiable by skills and/or experiences stated on the candidate profile and/or resume.


  • Must be able to work at the Crestview Service Center.
  • Standard workday of 8:00AM – 5:00PM, Monday through Friday.
  • This position may require you to work outside your regular work schedule, should there be a business need to do so.

SKILLS VERIFICATION TEST: All applicants who meet the screening criteria/minimum job requirements may be required to take a Skills Verification Test. Applicants must receive a score of at least 70% to be considered further.

APPLICANT POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

WHERE TO APPLY: All applicants must apply online at: If you experience problems applying online, please call the People First Service Center at 1-877-562-7287 for assistance.

CONTACT INFORMATION: Kevin Williams, 850-494-5658,


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Fort Walton Beach

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