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OPS Distributed Comp Systems Specialist - 77900752

Date: Jan 12, 2021

Location: GAINESVILLE, FL, US, 32601

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 288882 

Agency: Florida Fish and Wildlife Conservation Commission

Working Title: OPS Distributed Comp Systems Specialist - 77900752

Position Number: 77900752 

Salary:  $20.00/hour 

Posting Closing Date: 01/24/2021 

Knowledge, Skills and Abilities (KSAs) needed to perform job duties are:

  • Knowledge of the following Operating systems; Windows 10
  • Knowledge of Office Productivity Software; Microsoft Office 2013/2016, Adobe Reader and Acrobat, various client VPN software.
  • Knowledge of Microsoft’s Active Directory and experience with user accounts in AD
  • Experience with assisting remote mobile users.
  • Experience with Desktop and/or Network Security.
  • Experience with troubleshooting hardware and software, TCP/IP and printer configuration.
  • Experience with assisting users with data integrity.
  • Ability to maintain a valid driver license.
  • Good communication skills.

 

JOB DUTIES AND RESPONSIBILITIES:

  • Answer questions or resolve computer problems for clients in person, via telephone or from remote locations. 
  • Aid in the use of technology hardware and software, including printing, installations, office productivity software, electronic mail, networking, video conferencing and operating systems. 
  • Be responsible for PCs across the state and will need to travel to various Commission locations in order to perform duties.
  • Install and perform repairs to hardware, software, and peripheral equipment following design or installation specifications. 
  • Be responsible for keeping an inventory of computer equipment and software in assigned area.  Assist clients with procedures for surplus computer equipment. 
  • Install hardware and software; supervise installations of communications hardware, wiring, and services; identify and resolve computer and communication issues. 
  • Process and track workload using the agency incident management tracking system. 
  • Test and monitor software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for user. 
  • Enter commands and observe system functioning to verify correct operations and detect errors.  Prepares evaluations of software and hardware and submits recommendations to management for review.  May take a lead role in the planning, testing and implementation of major projects under the supervision of management.
  • Read technical manuals, confer with users, and conduct computer diagnostics to determine nature of problems and provide technical assistance.  Works directly with hardware and software manufacturers to resolve major problems.  May develop training materials and procedures and conduct training programs.
  • Prepare administrative and purchasing reports as required.
  • Report day-to-day activities to supervisor(s) as required.
  • Maintain knowledge of hardware and software by reading trade magazines and technical manuals and attends training seminars. 
  • This position requires up to 25% travel.  
  • Performs other duties as assigned.

 

Minimum Qualifications:

 

  • A bachelor's degree from an accredited college or university and one year of experience in computer systems analysis, computer programming, or in planning or designing distributed computer systems; or
  • A bachelor's degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems; or
  • Two years of experience as described above and either (1) completion of a 720 classroom hour program of study from a vocational/technical school or accredited community college in an area of data processing (excluding data entry), or (2) 60 semester or 90 quarter hours of college course work from an accredited institution which includes four courses in computer science or management information systems.
  • Experience as described above can substitute on a year-for-year basis for the required college education.
  • Completion of a one-year program of study from a vocational/technical school in an area of data processing (excluding data entry) can substitute for one year of the required experience.

Additional Requirements 

Courteously assists Commission constituents to resolve questions or problems they may have in matters relating to the Commission, its programs or fish and wildlife conservation in general.  Seeks to garner public support for agency objectives and programs by serving Florida’s citizens in a positive and pro-active manner. 

 

The Commission expects its employees to be courteous and respectful while assisting Commission customers and stakeholders, ensuring each encounter is as positive as possible.  Employees should promptly resolve questions or problems relating to the Commission, its programs and/or fish and wildlife resources.  Employees should seek to gain public support for agency objectives and programs by serving Florida’s citizens in a positive and proactive manner and by listening to what the customer wants and striving to meet their needs.  When appropriate, employees will explain the reasons for agency actions or decisions while communicating a consistent Fish and Wildlife Conservation Commission (FWC) point-of-view. 

 

Work at FWC is cross-functional meaning duties may cross division/office lines.  The Commission expects employees to function across FWC’s organizational structure by providing their skills and expertise wherever needed through work on teams or as directed. 

 

Responsible for following the provisions and requirements in Section 215.422, Florida Statutes, related to the Department of Financial Services rules and FWC’s invoice processing and warrant distribution procedures. 

 

 

WHAT IS OPS EMPLOYMENT?  Other Personal Services (OPS) temporary employer/employee relationship used solely for accomplishing short term or intermittent tasks. OPS employees do not fill established positions and may not be assigned the duties of any vacant authorized position.  OPS employees are at-will employees and are subject to actions such as pay changes, changes to work assignment and terminations at the pleasure of the agency head or designee.

WHAT BENEFITS ARE APPLICABLE TO OPS EMPLOYEES? 

  • State of Florida 401(a) FICA Alternative Plan - mandatory
  • Workers’ Compensation - mandatory
  • Reemployment Assistance (Unemployment Compensation) - mandatory
  • Participation in state group insurance (must meet eligibility requirements. Consult with       People First or the servicing Human Resource Office for details.)     
  • Deferred Compensation - voluntary
  • Employee Assistance Program – voluntary

 

WHAT BENEFITS ARE NOT APPLICABLE TO OPS EMPLOYEES?

  • Any form of paid leave
  • Paid holidays
  • Participation in the Florida Retirement System
  • Reinstatement rights or retention rights

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center at 1-877-562-7287 or TTY at 1-866-221-0268. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

 

The State Florida hires only U.S. citizens and lawfully authorized alien workers. If a conditional offer of employment is made, you will be required to provide identification and proof of citizenship and or authorization to work in the United States for the hiring authority to which applications is made. E-Verify will be used to confirm work authorization.  See E-Verify for additional information.  

 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action and Veterans’ Preference Employer and does not tolerate discrimination or violence in the workplace. 

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Gainesville