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HEALTH SUPPORT TECHNICIAN - 64086425

Date: Sep 6, 2017

Location: JACKSONVILLE, FL, US, 32207

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 19507 

Agency: Department of Health

Working Title: HEALTH SUPPORT TECHNICIAN - 64086425

Position Number: 64086425 

Salary:  $960.00/BIWEEKLY 

Posting Closing Date: 09/26/2017 

REQUIREMENTS

 

The responsibility of this position is to provide health support functions in a comprehensive health care setting under the direct supervision of a Registered Nurse Supervisor. Also, participates in clinical and clerical functions

 

Must have recent phlebotomy experience.  Must have experience as a Medical Assistant or Health Support Technician in a clinic/physician's office setting, hospital or long-term care facility.  Must have experience in medical office support including, but not limited to: scheduling, verifying insurance, answering the phones and filing.  Must have experience ordering stocking and keeping inventory of medical and/ laboratory supplies.

 

All applications must be completed online through People First.  No faxed or mailed applications will be accepted by the agency.

 

**NOTE:  Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

 

This position requires a security background check and participation in direct deposit.

 

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. 

 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

 

KNOWLEDGE, SKILLS & ABILITIES

  • Knowledge of public health principles, practices, and techniques
  • Knowledge of HIPAA
  • Computer skills
  • Phlebotomy skills
  • Public relations skills
  • Ability to safely administer medications
  • Ability to work with patients having a variety of physical problems
  • Ability to plan, organize, and coordinate work assignments
  • Ability to communicate effectively
  • Ability to establish and maintain effective working relationships with others

 

Duties and Responsibilities

 

The responsibility of this position is to provide health support functions in a comprehensive health care setting under the direct supervision of a Registered Nurse Supervisor. Participates in clinical and clerical functions. All of the following duties require accuracy, safety, positive customer and team interactions, and adherence to protocol, polices, and procedures at all times. Duties will include, but are not limited to:

Public Health Competency Domain 1: Analytical/Assessment skills

Public Health Competency Domain 2: Policy development/Program planning skills

Public Health Competency Domain 3: Communication skills

Public Health Competency Domain 4: Cultural Competency skills

Public Health Competency Domain 6: Public Health Sciences skills

  • Ensures positive communication and interactions with internal and external customers while performing clinical and clerical functions
  • Ensures interactions and communications with clients and team members are positive, accurate, and clear. Takes initiative to listen and understand the views of others
  • Responsible for the collection of laboratory specimens, performing venipuncture and other laboratory tests.
  • Uses two patient identifier to identify correct patient
  • Completes electronic or manual requisitions for laboratory tests as applicable
  • Labels and dates each specimen correctly
  • Consistently completes laboratory log documentation
  • Performs quality controls at the beginning of each day
  • Monitors refrigerator temperature twice daily
  • Obtains height, weight, blood pressure, and other special procedures as requested by the medical provider or indicated by protocol; and documents appropriately on client's medical record
  • Maintains awareness of patient allergies
  • Assists Medical Provider with examinations and treatments as requested, abiding by preventive health standards outlined in operating protocol
  • Complies with biohazardous waste policy
  • Maintains lab tracking form and comply with lab tracking policy
  • Keeps current of any laboratory policy changes and discuss with supervisor for clarity as needed
  • Monitors all clinic logs for compliance: Laboratory log, Quality Control, Pregnancy Tests, IPO, Hypertension, Diabetes, etc.
  • As needed, will be required to cover clinics outside of your normal work area when staffing shortages are recognized which may include traveling to another clinic location

 

Public Health Competency Domain 7: Financial planning/Management skills

Public Health Competency Domain 8: Leadership and Systems Thinking skills

  • Takes initiative to perform inventory for laboratory supplies and orders items as needed. Performs inventory of medical supplies in exam rooms and notifies appropriate staff for ordering as soon as possible. Supplies are required to be maintained at all times to ensure client services are not disrupted
  • Pulls medical records for laboratory results and provider's review, Files medical records. Ensures positive communication when answering telephones, and assists with telephone messages as appropriate
  • Attends in-service education, staff meetings and health promotion activities as directed or indicated, and other related duties as requested. Ensures accurate and timely submission of Employee Leave and Attendance Records and Employee Activity Records (EAR's)

 

Knowledge, skills and abilities, including utilization of equipment, required for the position:

  • Knowledge of public health principles, practices, and techniques
  • Knowledge of HIPAA
  • Computer skills
  • Phlebotomy skills
  • Public relations skills
  • Ability to safely administer medications
  • Ability to work with patients having a variety of physical problems
  • Ability to plan, organize, and coordinate work assignments
  • Ability to communicate effectively
  • Ability to establish and maintain effective working relationships with others

 

Working hours: (A) Daily from 8:00 am to 5:00 pm (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) Total of 40 hours in a work week or 80 per pay period.

 

 

 

 

 

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 


Nearest Major Market: Jacksonville

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