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Date: Sep 13, 2017

Location: KISSIMMEE, FL, US, 34741

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 19861 

Agency: Children and Families


Position Number: 60071545 

Salary:  $41,500.16 

Posting Closing Date: 09/21/2017 















The Senior Child Protective Investigator (CPI) is an individual employed by the Department of Children and Families who investigates allegations of child maltreatment.  This is professional work protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children. 


This position strives to empower families in our community and keep children safe using Family Centered Practice looking at families as a whole and building on their strengths to achieve optimal outcomes for children. This position will also serve as a model to Child Protective Investigators and will be called upon for mentoring and supervisory guidance. 


Examples of Work Performed:


  • Responds to and investigates Florida Abuse Hotline reports regarding abuse, neglect, abandonment and exploitation
  • Establishes and maintains cooperative working relationships with organizations and other agencies such as; Community Based Care providers, Children’s Legal Services, Law Enforcement, Medical Personnel, School Personnel, and other community/agency resources
  • Provides subject matter expertise to assist Child Protective Investigators build increased capacity in investigative skills and technique
  • Provides case consultation and advises and/or co-investigates complex cases with Child Protective Investigators to assure appropriateness, clarity, quality, and thoroughness
  • Collects information looking at the extent of the Maltreatment, Surrounding Circumstances, Child and Adult Functioning, General Parenting Practices and Disciplinary Practices through interviews with child(ren), parent(s)/caregiver(s), relatives, neighbors and other parties associated with the family
  • Engages families, identifies their needs and determines the level of intervention needed through Present and Impending Danger Assessments
  • Development of Present Danger Plan and Safety Plans to be utilized by the family and related parties
  • Offers services linkages to agency and community resources and schedules and gathers information for and participates in case staffing and Diversionary services
  • Arranges for emergency placement options
  • Explains the child protection process and rights and responsibilities to children and families
  • Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files
  • Accompanies children to medical appointments through the Child Protection Team
  • Prepares appropriate reports/documentation in coordination with Children’s Legal Services and testifies in court if judiciary action is needed
  • Performs on-call duties
  • Reports indication of abuse, neglect and/or abandonment to Florida Abuse Hotline
  • Performs related work as required


Note: The examples of work as listed above are not all-inclusive. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are of a logical assignment to the position.



Knowledge, Skills and Abilities:


  • Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques
  • Knowledge of theories and practices in Child Protection
  • Knowledge of professional ethics relating to child protection and counseling
  • Knowledge of family-centered interviewing and counseling techniques
  • Knowledge of investigative techniques
  • Knowledge of observing and interviewing techniques
  • Ability to manage and resolve conflicts, grievance, confrontations or disagreements in a constructive manner to minimize negative personal impact
  • Ability to identify problems, determine accuracy and relevance of information, use sound judgment to generate and evaluate alternatives and make recommendations
  • Ability to leverage the information available even if all the facts are not provided to make the best decision possible
  • Ability to display high standards of ethical conduct
  • Ability to manage one’s own time and the time of others
  • Ability to weigh the relative costs and benefits of a potential action to make sound decisions
  • Ability to maintain composure and perform effectively under stressful conditions
  • Ability to adjust one’s actions in relation to other’s actions
  • Ability to consider child development when guiding placement of children
  • Ability to conduct risk and safety assessments
  • Ability to plan, organize and coordinate work assignments
  • Ability to understand and apply relevant laws, rules, regulations, policies and procedures
  • Ability to actively listen to others
  • Ability to communicate effectively
  • Ability to maintain well executed case files
  • Ability to establish and maintain effective working relationships with others
  • Ability to utilize computer systems
  • Ability to write clear and accurate reports


Note: The knowledge, skills and abilities (KSA’s) above represent those needed to perform the duties of this class. Additional KSA’s may be applicable.



Minimum Qualifications:


  • Current valid Driver’s License
  • A Bachelor’s Degree in any field from an accredited college or university
  • Two years of Child Protective Investigative related experience
  • Current Florida Child Protective Investigator Certification




Preferred Qualifications:


  • A Bachelor’s Degree in Social Work


    Examples of child welfare related experience include: work in a community based agency, social service, child care or day care, child welfare agency, law enforcement working with child safety, school teacher or counselor, and others as deemed appropriate.  Child Protection Internship can substitute for one year of experience.



Note: If you are selected for the position you will be required to complete pre-service training.  Upon completion of training, a passing score on the basic skills Introduction to Child Protection Assessment must be attained.


It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.



EFFECTIVE: 09/09/02

History: 07/01/02



The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Orlando