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State Network Manager

Date: Aug 6, 2019

Location: SAINT AUGUSTINE, FL, US, 32085

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 70789 

Agency: Military Affairs

Working Title: State Network Manager

Position Number: 62000011 

Salary:  $ 43,507.36 

Posting Closing Date: 08/20/2019 

Department of Military Affairs




APPLICATION DEADLINE: 11:59 p.m. on closing date






The mission of the Florida Department of Military Affairs is to provide management oversight of the Florida National Guard and provide units and personnel ready to support national security objectives; to protect the public safety of citizens and to contribute to the national, state and community programs that add value to the United States of America and to the State of Florida.




  • Health insurance
  • Life insurance
  • Dental, vision and supplemental insurance     
  • Retirement benefits   
  • Vacation and sick leave
  • Paid holidays
  • Opportunities for career advancement
  • Tuition waiver for public college courses
  • Training opportunities
  • For benefit information available to State of Florida employees, go to




New employees of the Department of Military Affairs will be required to pass a pre-employment drug screening.

New employees of the Department of Military Affairs are required to participate in a direct deposit/electronic transfer program. 

The Department of Military Affairs is paid on a monthly basis.

As a CANDIDATE, you may be required to provide documentation (i.e. High School Diploma or Equivalency, College Transcripts, ETC.) to verify meeting these Minimum Qualifications.




  • A Bachelor's Degree from an accredited college or university with a course of study in a field related to computer or information science, one (1) year of professional experience in computer systems analysis, computer programming or related field and Security Plus Certification; OR
  • An Associate’s Degree from an accredited college or university with a course of study in a field related to computer or information science, three (3) years of professional experience in computer systems analysis, computer programming or related field and Security Plus Certification.




  • Directs the analysis and approval of all new information technology systems and the modification of all existing systems to support the State Quartermaster operations;
  • Serves as the liaison for all State IT services and coordination between Department of Military Affairs and Florida Army National Guard (FLARNG) Network access;
  • Serves as the point of contact for State IT purchases, IT Surveys, product research and inventory of State IT Assets; Maintains router and switch connectivity;
  • Manages and maintains the Department of Military Affairs Servers and Server Applications;
  • Manages all State users computer and server systems;
  • Provides detailed planning and development for all new systems and modification to existing complex systems in support of the State Quartermaster operations;
  • Designs, configures and maintains the Department of Military Affairs (DMA) Local Area Network (LAN) infrastructure; Coordinates, provides maintenance and installation services for State LAN circuits;
  • Identifies and monitors systems requiring updates;
  • Provides reports indicating compliance to the Information Assurance Branch;
  • Coordinates the review, analysis and definitions of operational systems problems and applies accepted management principles and systems analysis techniques to develop new systems or to improve existing systems;
  • Assists users with application access, configuration issues and provides user training;
  • Applies all required Information Assurance Vulnerability patches/updates;
  • Maintains the server and associated IT peripherals that support the Integrated Emergency Operation Management System (IEOMS);
  • Provides consultation and technical assistance to the State Quartermaster personnel;
  • Manages and processes all DMA Track-it ticket work orders;
  • Processes tickets and resolves customer issues per Track-It ticket system;
  • Documents ticket information and interfaces with the customer both in person or telephonically;
  • Coordinates research efforts for approval methods of implementing new or modified systems and coordinates the orientation or new equipment training;
  • Coordinates the use of State Quartermaster‘s data to ensure integrity and control redundancy;
  • Determines and implements data base searches for the various State Quartermaster accounting and personnel systems;
  • Evaluates user requests for new data elements and systems and incorporates any changes into the existing shared data environment with the Florida National Guard;
  • Creates, assigns permissions and manages all DMA users and group shares;
  • Creates and manages Data Backup strategies using enterprise backup systems;
  • Verifies the data integrity and restores customer data as required;
  • Coordinates and Manages State Virtual Private Network (VPN) services for client’s systems access;
  • Assists in the selection of data base management software.
  • Will directly supervise one employee.




  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Knowledge of the practical application of engineering science and technology.
  • Knowledge resolving computer network and software problems.
  • Skill in troubleshooting issues with computer applications or systems.
  • Skill in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Skill in determining causes of operating errors and deciding how to correct them.
  • Ability to analyze data to identify or resolve operations problems.
  • Ability to perform routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Ability to use computers and computer systems (including hardware and software) to program, set up functions, enter data, or process information.
  • Ability to provide information to supervisors, co-workers by telephone, in written form, e-mail or in person.
  • Ability to monitor and control resources and overseeing state purchases.
  • Ability to maintain computer networks to enhance performance and user access.
  • Ability to collect data about customer needs.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others



The State of Florida and The Department of Military Affairs participate in the E-Verify program. Federal law requires that all employers verify the identity and employment eligibility of any person hired to work in the United States.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


All members of the Florida Retirement System are required to contribute 3% of their salary on a pre-tax basis.


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.



The Department of Military Affairs values and supports employment of individuals with disabilities. Qualified individuals with disabilities are encouraged to apply.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Jacksonville