865107 - OPS GOVERNMENT OPERATIONS CONSULTANT II - 40090049

Requisition No: 865107 

Agency: Commerce

Working Title: 865107 - OPS GOVERNMENT OPERATIONS CONSULTANT II - 40090049

 Pay Plan: Temp

Position Number: 40090049 

Salary:  $20.00 - $25.00/hour 

Posting Closing Date: 11/23/2025 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME /      OPS

POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position)

                                                                OPS Government Operations Consultant II
                                                                               OPEN COMPETITIVE 

www.floridajobs.org/
Your Specific Responsibilities: 
•    Create, manage, and update administrative accounts in the Employ Florida (EF) system. 
•    Review, approve, and respond to service requests submitted to the Online Project Communication portal.
•    Assist in the formulation and implementation of federal and state mandated changes, enhancements and refinements to workforce program reporting systems.
•    Establish and maintain an on-going working relationship with partners and customers to ensure delivery of quality products with regard to supporting system enhancements and workforce programs. 
•    Coordinate the development and implementation of system modules supporting the web-based applications of EF relative to workforce programs to include application design and testing, instituting change control procedures, coordinating communication between agencies and workforce partners, and prioritizing changes.
•    Participate in Data Validation procedures/audits related to the Employ Florida system.
•    Reviews policies, procedures, guidelines, state, and local plans, and evaluates the impact on program operations. Also identifies potential problems and recommend appropriate action. 
•    Monitor weekly, monthly, and/or annual reports of site traffic and suspicious activity.
•    Create queries and manage relational databases.  

Required Knowledge, Skills, and Abilities:

•    Knowledge of the methods of data collection and analysis.  
•    Ability to organize data into logical format for presentation in reports, documents, and other written materials. 
•    Ability to work effectively as part of a team.
•    Ability to utilize problem solving techniques.
•    Working knowledge/proficiency in using Microsoft Office applications, including Word, Excel, PowerPoint. 
•    Knowledge of the principles and techniques of effective communication. 
•    Ability to provide excellent customer service.
•    Skilled in group presentations or workshop instruction and/or facilitation.
•    Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.

Qualifications:
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 
 
Minimum:
Duties and responsibilities of this position must be performed at the official work site of the Department.

Preferred:
•    Bachelor’s degree from an accredited college or university [i.e., computer science, information systems, technology, public administration, business administration, or related field], or at least two years of equivalent work experience in workforce development programs.

•    Working knowledge of Wagner-Peyser (WP), Workforce Innovation and Opportunity Act (WIOA), Welfare Transition (WT), Supplemental Nutrition Assistance Program (SNAP), Migrant and Seasonal Farmworker (MSFW) and Trade Adjustment Act (TAA) programs.

Pay: 
$20 - $25/hourly (based on experience)

Our Organization and Mission: 
FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. 

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.) 

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/ 

The Work You Will Do:        
The OPS Government Operations Consultant II is a member of the Workforce Systems Administration unit within the Division of Workforce Services, Bureau of One-Stop and Program Support. This position will be responsible for the administration, maintenance, and enhancement of the state’s critical workforce development management information system, Employ Florida. The incumbent will coordinate with Department staff to provide information and reports to other government agencies and administrative entities.  This position will provide training and technical assistance and writing guidance for workforce programs. This position will provide direction, input/feedback and implementation of system functions, content, and enhancements for the current system or its successor. The incumbent will be responsible for coordinating and directing Department resources in their input/feedback and other duties associated with the project and in working with the vendor.

The Difference You Will Make:
Systematic, on-going monitoring and oversight plays a critical role in meeting FloridaCommerce’s vision by ensuring a return on investment, system and program accountability, and continuous improvement through monitoring of the state’s workforce programs. You will play a critical role in ensuring program outcomes and standards meet the objectives of federal and state law while improving on the way we do business through both onsite and remote monitoring. You will also assist in helping Floridians obtain needed resources to become self-sufficient in an effective and efficient manner by ensuring local board processes and procedures comport with applicable federal and state law. 
FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. 

How You Will Grow:
FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:
•    Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities. 
•    Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. 
•    Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
•    Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
•    Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:  
Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture. 
Tallahassee is: 
•    Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
•    Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).
•    Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )
•    Within a state having no state income tax for residents of Florida
WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option) 
*  Ongoing comprehensive training provided
*  Career Growth       
*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.
 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.