DJJ OPERATIONS CONSULTANT - SES - 80080100

Requisition No: 864266 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS CONSULTANT - SES - 80080100

 Pay Plan: SES

Position Number: 80080100 

Salary:  Min. Bi-weekly-$2,135.95 UP TO $3,076.93 Bi-Weekly 

Posting Closing Date: 11/19/2025 

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The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

THIS IS AN INTERNAL AGENCY OPPORTUNITY

FOR CURRENT DJJ EMPLOYEES ONLY

LOCATION, CONTACT AND SALARY INFORMATION

Location: This position is located in Tallahassee, Florida.

Starting Salary: Minimum Bi-weekly - $2,135.95 UP TO $3,076.93 Bi-weekly (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

Contact Person: Melissa Johnson (813) 928-6183, melissa.johnson@fldjj.gov

DESCRIPTION:

This position will serve as the Bureau of Monitoring and Quality Improvement Deputy Bureau Chief and will also have direct supervision of the MQI Planning and Prioritization Team located at Headquarters.

Due to the nature of the work, overnight travel is required. Travel may be with little to no notice at the discretion of management.

DUTIES AND RESPONSIBILITIES:

The duties of this position include, but are not limited to:

• Serve as back up to the Chief of Monitoring and Quality Improvement and will have delegated authority when the Bureau Chief is out of the office. Represents the Bureau Chief at various meetings and events. Assists the Bureau Chief with overseeing the MQI budget and assists in making budget decisions.
• Responsible for reviewing and making final edits to MQI annual compliance reports; Assists the Bureau Chief with reviewing and responding to appeals.
• Oversee the report editing, routing, finalization, and website posting as it relates to the MQI annual compliance reports.
• Responsible for overseeing the creation and updates of monitoring tools, including standards, work papers, surveys, report templates, scoring grids, and protocols on an annual and as needed basis. Creating forms and documents using Microsoft Word or Adobe. Responsible for coordinating and completing review of annual monitoring requirements and coordinates discussions with necessary parties to confirm annual requirements.
• Completes the monitoring prioritization tool quarterly. Prepare monitoring prioritization tool data in analytic software such as Tableau. Maintains the monitoring prioritization website, handbook, and database.
• Prepares the MQI annual schedule to allow regional supervisors access to add scheduled reviews. Updates annual schedule on SharePoint and sharing the annual schedule with applicable department staff on a quarterly basis.
• Maintain program information and schedule in appropriate MQI Access databases.
• Assists in the planning, coordination, and delivery of the MQI workpaper workshop and MQI annual statewide meeting.
• Perform trend analysis as it relates to monitoring findings and deficiencies using Excel and/or Tableau. Provide management with appropriate reporting documentation for their review.
• Assists with the development of training curriculum (MQI Certified Review).  Material will be used to train Certified Peer Reviewers who can assist regional monitors on annual compliance reviews.  Training material will be updated, current, and in-line with FDJJ 2000, MQI Manual, MQI Standards, and Work Papers.
• Responsible for maintaining database of certified peer reviewers and working with regional staff in managing and allocating those peers. Assists with scheduling certified peer reviewer training and updating SkillPro as needed.
• May be asked to participate on annual compliance reviews.
• Serves as the Department’s Program Monitoring and Management (PMM) System Administrator and responsible for responding to requests, updating information, submitting user requests for system updates to IT, and as needed day-to-day questions and comments.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledgeable in Department of Juvenile Justice policies and procedures.

Knowledge of basic management principles, leadership techniques, and ability to supervise employees.

Knowledgeable and ability to understand and apply rules, regulations, policies, and procedures relating to operational activities.

Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter.

Ability to communicate effectively verbally and in writing. 

Ability to work independently and to plan, organize and coordinate work assignments.

Ability to assess training needs.

Understand computer technology and systems applications of Word, Excel, PDF/Adobe, and other functional software programs such as Tableau and Access.

Ability to travel.

PREFERRED QUALIFICATIONS:

Preference will be given to candidates with a bachelor’s degree from an accredited college or university or four years of professional experience and 2 or more years of supervisory experience.

Four or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred.

Previous audit or monitoring experience is preferred.

SPECIAL NOTES:

Incomplete Candidate Profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate. ‘See Resume’ is not an acceptable response, and all periods of employment and non-employment should be included with correct end of employment dates.

Some positions in the occupation may be responsible for coordinating work and supervising employees.

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restrictions are acceptable, provided the driver wears corrective lenses.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.