DOS - SENIOR INFO TECH BUSINESS CONSULTANT - 45001015

Requisition No: 843691 

Agency: Department of State

Working Title: DOS - SENIOR INFO TECH BUSINESS CONSULTANT - 45001015

 Pay Plan: Career Service

Position Number: 45001015 

Salary:  $49,584 - $61,584 annually 

Posting Closing Date: 12/23/2024 

Total Compensation Estimator Tool

Department of State

Senior Info Tech Business Consultant

Division of Administrative Services

Bureau of Departmental Information Systems

State Personnel System

Minimum Qualifications:

• Bachelor’s degree in computer science, management information systems, or at least four (4) years of equivalent work experience in the field of Information Technology.
• At least two (2) years of experience managing network and firewall appliances in a Windows server environment.
• Meet requirements to become Criminal Justice Information Services (CJIS) certified

Preferences:

• Certification in one or more of the following: Microsoft Azure Administration, Microsoft Server Administration, Cisco CCNA, CompTIA Security+, CompTIA Network+, Palo Alto Network.
• Experience with Voice Over IP, server and storage system management tools and software, switch topology design, TCP/IP network communications and network security.
• At least four (4) years technical support in a State of Florida Agency.

Special Note:

Responses to qualifying questions must be clearly supported in your employment history.

Duties and Responsibilities:

This position serves as a network support analyst within the Bureau of Departmental Information Systems (BDIS) at the Florida Department of State (Department) Responsible for proactive network health measures.

• Responsible for the installing, configuring, and working on the department's local area network (LAN), wide area network (WAN) including FVRS WAN, wireless and Internet systems or a segment of a network system. Maintain network hardware and software, monitor network to ensure network availability of all system users and perform necessary maintenance to support network availability.
• Applies advance knowledge of TCP/IP, VoIP to troubleshoot network problems and outages, supporting network and/or VoIP technologies, especially relating to the HP switching, F5, and Palo Alto environment. Collaborates with network architects on network optimization; design, setup, configure and support complex software for upgrading and maintaining network and telecommunication systems.
• Assists with providing web services (IIS) administration and deployments including certificates.  Assists with managing and provisioning Azure cloud infrastructure services, assists in monitoring, performance, tracking cost and utilization
• Serves as one of the primary points of contact with the Supervisors of Elections office in each of the 67 counties within the State of Florida to ensure network connectivity and communications with Florida Voter Registration System (FVRS).  
• Assisting in disaster preparedness and response, completion of inventory audits, and disposition of network assets and peripheral network equipment assets.
• Perform other work-related duties as required.

Knowledge/Skills/Abilities:

• Advanced knowledge of UNIX, Linux, and Windows operating systems.
• Strong understanding of network administration relating to Cisco switches, Palo Alto Firewalls, and F5 Load Balancers.
• Experience managing local/wide area networks, wireless access points, and VOIP Telephony systems.
• Knowledge of storage systems.
• Knowledge of scripting, such as PowerShell.
• Ability to communicate technical data effectively verbally and in writing.
• Ability to work well in a team environment.
• Ability to work effectively under pressure.

CRIMINAL BACKGROUND CHECKS: A Level 2 criminal background check is a condition of employment.  If selected for this position, you must provide your fingerprints.  We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.

IMPORTANT NOTICES:

We are committed to enhancing our workforce through the employment of Veterans, individuals with disabilities and seek qualified candidates with diverse backgrounds, abilities, skills, and talents to join our workforce.

Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: https://www.sss.gov

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.