GOVERNMENT OPERATIONS CONSULTANT I - 48006332

Requisition No: 841528 

Agency: Department of Education

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 48006332

 Pay Plan: Temp

Position Number: 48006332 

Salary:  $18.90-$20.80 an hour 

Posting Closing Date: 12/01/2024 

Total Compensation Estimator Tool

Vocational Rehabilitation

Location: Tallahassee- Turlington Building

PN# 48006332

OPS Government Operations Consultant l

Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."

www.RehabWorks.org

This Advertisement may be used to fill current and future vacancies for up to 6 months

APPLICATION REQUIREMENTS

Candidate Profile (application) must be complete in its entirety. Your packet may be delayed at the final review step if you are missing the below items:

• Work History (entered with the most recent/current listed first:
  • Any and all State of Florida jobs
  • Any and all Florida University jobs
  • All periods of employment
  • Periods of unemployment
  • Gaps 3 months or more*
  • Education
  • Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.

• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

Complete and register your State of Florida Employment Application on-line, which will then enable you to electronically submit your application for advertised vacancies in the state agencies. The State of Florida application online can be edited at any time prior to each submission and will automatically populate when you apply to a specific position.

After you have applied to one or more job advertisements, all submitted applications can be viewed from the "Applicant Home Page" by clicking on "View Your Applicant Submissions. "A listing of all the positions to which you have applied will be displayed. You can view and/or print any or all the submitted applications, although this information is also maintained online.

[or]

• Download and then fax a completed application to the People First Service Center at 888-403-2110.  Be sure to include the requisition number on each page of your application.

For assistance in completing the employment application or applying for jobs using the People First system, call the People First Service Center at 1-877-562-7287.

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening.

No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.

Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement      

Other Personal Services (OPS)

OPS employees do not participate in state group insurance or the state retirement system.

OPS employees may participate in the State of Florida 457 Deferred Compensation Plan.

OPS employees may wish to inquire into the following state programs:

The “Florida Discount Drug Card” program: http://www.floridadiscountdrugcard.com/

The “Cover Florida” Health Care Access program: http://www.coverfloridahealthcare.com/

The “Florida KidCare” Health Insurance program: http://floridakidcare.org

WHAT BENEFITS ARE NOT APPLICABLE TO OPS EMPLOYEES?

• Any form of paid leave
• Paid holidays
• Participation in the Florida Retirement System
• Reinstatement rights or retention rights

**This position will function as a data and survey technician.

Position Duties

• Responsible for all technical and administrative activities related to VR’s Customer Feedback Survey.
  • Develops quarterly survey sample dataset.
  • Collects and analyzes survey data.
  • Prepares summary reports and presentations.
  • Responds to customers’ survey-related email inquiries.
  • Identifies insights, data trends and response patterns.
• Assists with developing and administering surveys requested by other business units.
  • Coordinates and collects survey requirements from staff, stakeholders, and customers.
  • Develops and coordinates survey communications and analysis of results.
  • Prepares survey results and analytical reports for distribution to leadership and other stakeholders.
• Supports data analytics and planning activities.
  • Assists with preparing reports, presentations, data requests and other programmatic information for use by division and department leadership, legislators, partner agencies and other external stakeholders and partners.
  • Assists data team with designing and formatting reports and datasets.
  • Requests information from other business units and external stakeholders and partners.
  • Research supplementary data and information related to VR performance data.
  • Assists with coordinating meetings and collaborative work within the bureau and with other business units and external partners.

Experience/Skills needed-

Education- High school diploma

Experience- 1-3 years

Experience designing, developing and administering surveys using online platforms.

Proficiency using Microsoft Word, Excel and PowerPoint.

Experience compiling and analyzing data.

Experience drafting presentations, reports and other publications.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.