Share this Job


Date: Dec 6, 2017

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 24812 

Agency: Department of Health


Position Number: 64080821 

Salary:  $43,507.36 

Posting Closing Date: 12/15/2017 





SALARY: $43,507.36

Pending Reclassification to Systems Project Consultant


This is a professional position within the System Support Services Unit in the Bureau of Operations in the Division of Medical Quality Assurance.


Minimum Qualifications:

  • A bachelor's degree from an accredited college or university and 2 years of experience in business analysis, management analysis, information systems, business intelligence, or computer science is preferred.
  • Preference will be given to applicants who have I.T. help desk experience.
  • Preference will be given to applicants who have experience preparing business requirements documents, use cases, and user acceptance testing scripts.
  • Preference will be given to applicants who have experience with the Versa: Regulation and Versa: Online systems.


Job Duties:

  • Serve as a business and systems information conduit between the stakeholders, internal and external customers, systems administrators, technology support teams through which statutorily mandated business requirements flow.
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between system usability and business needs.
  • Communicate and collaborate with regulatory board offices, as well as internal and external entities to analyze business needs, functional and statutory requirements, and deliver the following documents as needed: Incident Documents, Business Requirements Documents, Use Cases, and User Acceptance Testing Scripts; Develop requirements specifications per standard templates, using natural language.
  • Conduct requirements and status meetings, develop project action plans, administer user acceptance testing (UAT), with stakeholders, including executives, managers, subject matter experts, vendors, and end users.
  • Oversee deliverables and/or tickets are resolved, and delivered on or by the predetermined due date set by management
  • Performs other work-related duties as required.


 Preferred Knowledge, Skills, and Abilities:

  • Knowledge of IT Service Operations Infrastructure
  • Knowledge of Departmental Policies and Procedures relating to information technology and information security.
  • Ability to work under pressure and with multiple deadlines
  • Ability to establish and maintain effective working relationships with others.
  • Ability to review and translate business requirements into technical documentation.
  • Ability to communicate clearly and effectively in writing and verbally.
  • Strong analytical and problem-solving skills, including ability to analyze and interpret business needs and purpose technical solutions.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to collaborate with business users to gather and analyze system requirements.
  • Ability to troubleshoot and resolve problems with existing applications.
  • Ability to prepare technical documentation.


**All applications for employment must be received via the People First System.


**NOTE: All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida, Employment Application. **


This position requires a security background check and/or drug screening and participation in direct deposit.
Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


Only U.S. citizens and lawfully authorized alien workers will be hired.


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.  


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee

Find similar jobs: