SENIOR CLERK - 55004462

Requisition No: 847754 

Agency: Department of Transportation

Working Title: SENIOR CLERK - 55004462

 Pay Plan: Career Service

Position Number: 55004462 

Salary:  $36,975.07 - $47,850.09 

Posting Closing Date: 03/05/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

SENIOR CLERK

919 / Support Services

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Lezlie Sims

CONTACT PHONE NUMBER: (850) 414-4398

CONTACT EMAIL ADDRESS: Lezlie.Sims@dot.state.fl.us

ANTICIPATED BI-WEEKLY HIRING SALARY: $1,422.12 - $1,840.39

SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399 or call (850) 414-5300 for assistance.  

POSITION DESCRIPTION: Provides a variety of security and administrative support duties associated with operating the electronic access control system for Department of Transportation (DOT) Central Office facilities and front desk operations. Specific duties include: make and issue access/id cards, enter access and clearance information into the electronic access control system, make badge photographs, maintain files of access request forms, visitor access records, and ensure that record retention requirements are met. Sign in, assist, and monitor visitor access at Central Office using the electronic Lobby Trax system.

Issue and maintain parking permits for Central Office. Conduct walking patrols of the building exterior and parking lots and report unauthorized activity to management. Coordinate with personnel and management regarding parking issues and display of parking tags. Maintain electronic parking records and logs.

Serves as the primary back-up for Facilities Work Order system, DMS Tririga reserved parking contract system and the main switchboard of the Department of Transportation's (DOT) general published contact number (lunch, breaks, leave time and as needed).  Receive and route incoming calls to the appropriate office, district, or staff and routing of non-Department of Transportation (DOT) calls to the appropriate agency or organization when possible.

Assist with emergency building security activities to include: Contacting 9-1-1 in the event of a security or medical emergency in the building or on the grounds, using radio equipment to call for assistance, monitoring the fire alarm panel and reporting alarm events to the unit supervisor or management team, immediately contacting the unit supervisor and management team in the event of any building related emergency, and assisting with building evacuations.

Operate and monitor camera surveillance equipment for Central Office facilities during normal working hours.

KNOWLEDGE, SKILLS AND ABILITIES:  Skill in use of personal computers. Ability to manage files and filing systems. Ability to communicate effectively; both orally and in writing. Skill in providing good customer services. Ability to work under pressure in a call-center type environment. Ability to respond effectively in emergency type situations that may occur in a large office environment. Ability to effectively monitor surveillance monitors and take appropriate action. Ability to work effectively as a member of a team.

MINIMUM QUALIFICATIONS:  A high school diploma or its equivalent and two years of secretarial or clerical work experience. An associate's degree from an accredited college or university may substitute for the required experience.

As a CANDIDATE, you may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.