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TECHNICAL ANALYST I - 36000128

Date: Jun 14, 2018

Location: TALLAHASSEE, FL, US, 32301

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Requisition No: 19590 

Agency: Department of Lottery

Working Title: TECHNICAL ANALYST I - 36000128

Position Number: 36000128 

Salary:  $44,597.28- $84,153.36 

Posting Closing Date: 06/20/2018 

GENERAL DESCRIPTION:

This is highly technical work performing system administrator tasks mainly on IBM servers using AIX PowerVM hypervisor software. Primary tasks include installing and maintaining the AIX/Linux hosted servers and maintaining IBM HMCs, IBM SANs, switches, and IBM UltraScalable Tape Libraries. Other tasks include upgrading vendor application software and troubleshooting application software when needed. This position requires testing and implementation of security measures to safeguard computer resources. This position will also support the team in implementing and testing a disaster recovery plan for critical business processes, which utilize these operating systems and sub-systems. Some work may be required to install and support other hardware and software integrated in the AIX server environment or supported by the work unit, including Storage, WebSphere, Web Intelligence, Tivoli, Rational, Oracle products, Business Objects, JD Edwards, and desktop tools.  Experience on other platforms including Solaris, Red Hat, Linux, or Windows can be substituted for AIX experience. 

 

ESSENTIAL DUTIES: (Note: The omission of specific statements does not prevent management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

  • Installs, tests, configures, maintains, upgrades, administers, monitors and troubleshoots server hardware, software, and firmware, especially AIX, PowerVM (VIO), Hardware Management Console (HMC), WebSphere Network Deployment suite, SAP Business Objects, and JD Edwards.
  • Establishes viable test, quality assurance, standby, and production systems. Follow procedures for moving code from one environment to the other.
  • Administer Storage Area Network, and other storage devices as needed.
  • Provides support for SAP Business Objects Web Intelligence software and reporting.
  • Installs system software into appropriate test, quality assurance, production, or standby environments.
  • Maintains, reviews, and follows change control procedures for production, quality assurance, test, and standby server systems.
  • Reviews planning and implementation documentation and verifies successful installation.
  • Stays abreast of and judiciously implements the most current release of AIX server products, including patches for security vulnerabilities. Researches compatibility issues with other vendor software and utilities.  Evaluates and tests new server or desktop products and features as relevant.
  • Obtains relevant documentation for problem analysis and determination in instances of system failure.
  • Designs back out / backup / restore procedures.
  • Evaluates new hardware and software as necessary.
  • Implements, and tunes optimum configuration values to ensure stable and efficient AIX server environments, using established industry methods and best practices.
  • Prepares procedural documentation for Information Resources staff for all processes from power-up to power-down, including error recovery, gathering information from the system dump facilities.
  • Researches and applies firmware as needed. Remains current on AIX systems administration skills.
  • Works with vendor support while engaged in problem determination or technical research.
  • Provides on-call support after normal working hours as needed.
  • Provides training and direction to team members, application programmers, and others as necessary and appropriate.
  • Assists other staff and end-users in understanding and interpreting vendor documentation and manuals of operations.
  • Maintains familiarity with AIX server software and infrastructure supported by this work unit.
  • Reports to management on status of products in specific areas of expertise.
  • Installs and configures AIX server hardware, firmware, and software as required.
  • Establishes and executes regular maintenance schedules, including automated archival and cleanup of system logs.
  • Reviews system reports to help identify potential performance degradations before they occur.  Notify appropriate parties.
  • Maintains general data security according to best practices and recommend security solutions that meet audit requirements.
  • Strives to provide excellent customer service at all times.
  • Takes necessary steps to maintain a high level of professional expertise.
  • Performs administrative duties, including submission of timesheets, in a prompt manner.
  • Performs other duties as assigned by management.

 

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of data processing concepts and terminology, including Storage Area Network.
  • Knowledge of one or more high-level computer programming languages.
  • Knowledge of the client/server architecture.
  • Knowledge of internet and web-based design concepts.
  • Ability to read scripts and use the vi editor.
  • Ability to learn new programming languages, hardware platforms, communication methodologies and conform to Lottery programming standards.
  • Ability to develop, test and debug computer programs.
  • Ability to think logically, analyze and solve problems.
  • Ability to interpret technical information and communicate effectively to non-technical staff and management.
  • Ability to identify, analyze and define user system needs.
  • Ability to develop and present technical documentation, specifications and reports.
  • Ability to collaborate with appropriate sources.
  • Ability to research and develop technical solutions to problems in a timely manner.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to establish and maintain effective working relationships.

 

MINIMUM QUALIFICATIONS:

A Bachelor's degree from an accredited college or university in computer science, management information systems, or a related field of study, and two (2) years of experience in an analyst capacity, or

 

A Master's degree from an accredited college or university in computer science or management information systems and one (1) years of experience in an analyst capacity, or

 

An Associate's or higher level degree from an accredited college or university, completion of an 18 credit hour certificate or an equivalent program of study in computer programming from an accredited community or junior college, and three (3) years of professional experience in computer systems analysis, computer programming, and/or information resources management, two (2) years of which must have been in an analyst capacity, or

 

Completion of a 1440 classroom hour or equivalent program of study at an accredited vocational/technical school in computer programming and three (3) years of professional experience in computer systems analysis, computer programming, and/or information resources management, two (2) years of which must have been in an analyst capacity.

 

Experience in computer systems analysis, computer programming, and/or information resources management may be substituted on a year for year basis for the required college education.

 

OTHER JOB-RELATED REQUIREMENTS FOR THIS POSITION:

Successful passing of a criminal background check (state, local, and national) is required). 

 

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units.  The types of confidential information may include, but are not limited to, payroll information, budget information, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tallahassee