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PUBLIC DEFENDER'S OFFICE, 13TH CIRCUIT-CUSTOMER SERVICE ASSISTANT I - 21008539

Date: Aug 27, 2021

Location: TAMPA, FL, US, 33672

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Requisition No: 367921 

Agency: Justice Administrative Commission

Working Title: PUBLIC DEFENDER'S OFFICE, 13TH CIRCUIT-CUSTOMER SERVICE ASSISTANT I - 21008539

Position Number: 21008539 

Salary:  $31,200.00 

Posting Closing Date: 10/30/2021 

Public Defender's Office, 13th Judicial Circuit. 

Large Tampa law firm seeking a full-time Customer Service Team Member

Qualified applicants must:

  1. have excellent attendance/punctuality;
  2. have the ability to prioritize and act on time-sensitive matters, while handling an extremely fast-paced, demanding position that carries a heavy workload;
  3. possess excellent communication/customer service skills (written and oral - English and Spanish preferred for Customer Service);
  4. be team-work oriented, helpful/available, problem solver, and the ability to perform a variety of complex tasks requiring independent judgment/action in accordance with organizational policies and procedures;
  5. have the ability to work in a file-less environment with the needed computer skills to operate internal/external case management and imaging systems.  (Microsoft Office and Outlook)

Office hours: Monday - Friday, 8:00 AM - 5:00 PM     

To apply, complete the online application process.  Applicants must attach a cover letter and resume.

Salary:  $31,200/year, plus benefits*

*Health & other type of insurance for employee & family, annual & sick leave, Florida Retirement Plan, etc.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tampa