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OPS Staff Assistant-60932876

Date:  Jun 14, 2022

LARGO, FL, US, 33778

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 538321 

Agency: Children and Families

Working Title: OPS Staff Assistant-60932876

Position Number: 60932876 

Salary:  $13.00 per hour 

Posting Closing Date: 07/15/2022 

         Staff Assistant - OPS


Location: Pinellas County. Applicants interested in working in counties/cities other than Pinellas County will need to apply for positions advertised for those specific areas on the People First System.

This position provides support to the Program Operations Administrator and will be located in Largo Service Center in the Economic Self-Sufficiency program. Teleworking is not an option. Facility is a tobacco free environment.  Full time teleworking is not an option. Facility is a tobacco free environment. The salary is $13.00 per hour.



  • Organized professional individual with a background in clerical and administrative support duties. 
  • Responsible for operating a personal computer and other office equipment utilizing various computer software programs in the preparation of administrative reports, documents, and correspondence.
  • Research, gather data and prepare written reports and independently initiate special projects. 
  • Need to be able to multi-task.
  • Assists the Program Administrator, Senior Management Analyst Supervisor, Operations Management Consultant IIs, and other administrative support staff. 
  • Prepares correspondence, reports, memorandums, staff meeting minutes, and other material on general and technical subjects.
  • Prepare, type and submit travel vouchers for ACCESS Program staff. 
  • Perform general copying, mail distribution duties daily.
  • Maintain required contact lists. 
  • Copy and distributes correspondence and other materials to units, customers, community partners, and other personnel. 
  • Plans workflow and time utilization to maintain high level of productivity and to complete work on schedule. 
  • Maintains all files and records of office correspondence, documents, reports, and other materials. 
  • Assists with Random Moment Sampling, tracking correspondences, maintaining logs, creating charts and graphs.  
  • Handles Client Relation updates and tracking for completion
  • Interact with customers and community partners face-to-face and via phone, fax, email, and postal mail as necessary to provide support for the unit.



  • Knowledge of the principles and techniques of effective communication, verbally and in writing.
  • Knowledge office procedures and practices. 
  • Knowledge of standard business formats and styles for letters and business forms.
  • Knowledge of the methods of data collection. 
  • Knowledge of basic arithmetic.
  • Knowledge of Microsoft Office Word, Excel, and Power Point.  Must be familiar with Adobe and Visio, document scanning and DVS Capture
  • Ability to deal with the public in a tactful, courteous and effective manner
  • Ability to organize, maintain, compile, analyze, review data for accuracy and completeness for management and administrative decisions.
  • Ability to organize and maintain filling systems.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to use correct spelling, punctuation and grammar.
  • Ability to operate general office equipment.  
  • Ability to handle telephone calls in a courteous and effective manner
  • Ability to establish and maintain effective working relationships with others.
  • Ability to accurately prepare and maintain records and reports.
  • Ability to work with a diverse range of people.
  • Ability to deal calmly and effectively in high stress situations.
  • Ability to compose documents involving technical information.
  • Ability to interpret and apply regulation materials.
  • Ability to prioritize and meet deadlines.
  • Ability to establish and maintain effective communication.
  • Ability to communicate effectively both orally and in writing.
  • Ability to apply ethical business practices.


  • Three years of secretarial or clerical work experience.
  • College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience.
  • A high school diploma or its equivalent can substitute for one year of the required work experience.
  • Must be able to lift 25 lbs. or more.
  • Telephone Etiquette
  • Must not have had any disciplinary action within the past twelve months

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tampa