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GOVERNMENT OPERATIONS CONSULTANT II - 60064452 - ESS Program Policy Medicaid Unit

Date:  Nov 15, 2022


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 686441 

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60064452 - ESS Program Policy Medicaid Unit

Position Number: 60064452 

Salary:  $38,659 minimum. DCF Salary Policy will apply. 

Posting Closing Date: 11/28/2022 

Open Competitive Oppurtunity


Department of Children and Families

Tallahassee, Florida


This posting will be used to fill a Career Service position.

Salary: $38,659 minimum. 

Current employees will be compensated in accordance with the DCF salary policy. 



GOVERNMENT OPERATIONS CONSULTANT II - 60064452 - ESS Program Policy Medicaid Unit


This position provides technical assistance, assisting with Medicaid policy development and training, and interfacing with Department staff, partner agencies and the public.


Minimum Qualifications:

  • Must have documented experience researching, reviewing and writing technical policy related documents.


Preferences will be given to candidate who meet the following criteria:

  • Current DCF and/or ESS program employees.
  • Experience determining eligibility for the Medicaid program.



This is work researching and interpreting federal and state Medicaid rules and regulations to ensure compliance and correct and accurate information is provided to operations and partner staff. Work also includes completing legislative bill analysis and other evaluations and reports. This position provides Medicaid eligibility technical assistance to regional ESS program office staff, other DCF staff as well as a variant of external partners to assist in ensuring policies and procedures are properly applied.


This position requires in-depth knowledge of Medicaid eligibility policy and process, and the systems used to process applications and maintain ongoing Medicaid eligibility. 



  • Reviews programs, services, forms and reports, and works with management and users to identify problems and improvements.
  • Prepares policy manuals and trains workers in new policy and use of new forms, reports, procedures or equipment, according to organizational policy.
  • Designs, evaluates, recommends, and approves changes based on need and analysis.
  • Provides technical assistance, consultative services and direction for development, implementation, evaluation and expansion of programs of service in public agencies and local governments.
  • Reviews, analyzes, and researches legislative issues and prepares analysis of the projected effect of any proposed legislation or action.
  • Develops and monitors compliance of federal and state policies and procedures.
  • Prepares and compiles data for legislative budget requests and long-range program plans.
  • Reviews documents and/or contacts appropriate parties to ensure compliance with applicable statutory and regulatory requirements and court orders.
  • Plans and conducts studies of problems and procedures.
  • Gathers and organizes information on problems or procedures.
  • Analyzes data gathered and develops solutions or alternative methods of proceeding.
  • Document’s findings of study and prepares recommendations for implementation of new systems, procedures, or organizational changes.
  • Works with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
  • Consults with federal, state and local officials on matters applicable to the assigned area of specialization.
  • Analyzes financial information.
  • Interprets laws, rules, policies and/or regulations.





Communicating effectively with others in writing as indicated by the needs of the audience

Reading Comprehension

Understanding written sentences and paragraphs in work related documents

Identification of Key Causes

Identifying the things that must be changed to achieve a goal


Talking to others to effectively convey information

Problem Identification

Identifying the nature of problems

Information Gathering

Knowing how to find information and identifying essential information

Active Listening

Listening to what other people are saying and asking questions as appropriate

Information Organization

Finding ways to structure or classify multiple pieces of information

Critical Thinking

Using logic and analysis to identify the strengths and weaknesses of different approaches

Implementation Planning

Developing approaches for implementing an idea

Administration and Management

Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods

Writing Skills  

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar


Teaching others how to do something

Systems Evaluation

Looking at many indicators of system performance, taking into account their accuracy

Law, Government and Jurisprudence

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process


Adjusting actions in relation to others' actions

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job


Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

  • No state income tax for residents of Florida;
  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions
  • (For more information, please click;
  • Flexible Spending Accounts;
  • Tuition waivers;
  • And more!


For a more complete list of benefits, visit


Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.


Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 


To learn more please visit



Candidate Profile (application) must be completed in its entirety.

  • Include supervisor names and phone numbers for all periods of employment.
  • Account for and explain any gaps in employment so that the hiring process is not delayed.
  • Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
  • It is unacceptable to use the statement “See Resume” in place of entering work history.



  1. The Department of Children and Families is a tobacco-free environment.
  2. US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
  3. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website:
  4. RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
  5. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
  6. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information before completing the hiring process.


If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee