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676703 OPS EMPLOYMENT SECURITY REP II - 40099125

Date:  Jul 23, 2022
Location: 

ALACHUA, FL, US, 32315


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 676703 

Agency: Economic Opportunity

Working Title: 676703 OPS EMPLOYMENT SECURITY REP II - 40099125

Position Number: 40099125 

Salary:  $35,000 - $38,000 

Posting Closing Date: 08/31/2022 

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. 

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets. 

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.) 

Let DEO’s mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/ 

 

The Work You Will Do:

You will assist job seekers to acquire careers and occupations that are best suited to their knowledge, experience, and abilities. You will also assist them with supporting themselves and their families by gaining rewarding jobs that grow our economy and communities.

 

ADDITIONAL INFORMATION

At DEO, we salute our heroes. We are honored to have the opportunity to support our nation’s veterans and their family members by encouraging them to apply for positions at DEO that fit their skill sets. Let DEO’s mission become yours.

 

The Difference You Will Make:

You will help Floridians obtain wage replacement benefits for qualified job seekers who are out of work through no fault of their own.  Your knowledge and skills will be utilized to help our eligible job seekers. DEO is a fast-paced work environment in which critical thinking and prioritizing is a must.

 

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. There is training that is made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO’s Vision and Mission, the employee:

  1. Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
  2. Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
  3. Provides information clearly, accurately, and succinctly; and also exhibit good listening skills.
  4. Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
  5. Uses knowledge acquired through education, training, or experience to complete tasks.

 

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

 

Where You Will Work: 

Gainesville, located in Alachua County is home to Florida's largest and oldest university. The University of Florida serves as the center of cultural events, education, medicine, and athletics. The home of the "Gators". 

 

What is it like living in Gainesville Florida?

  • Gainesville is known for its historic buildings and its natural surroundings. With its numerous parks, museums, and lakes, and scenic rivers Gainesville is one of the most beautiful cities in Florida. 
  • Gainesville is the home of one of the most sought-after rivers, the Ichetucknee is a spring-fed river that attracts visitors from all over to enjoy the tradition to sit and float down the river.
  • Within a state having no state income tax for residents of Florida 

 

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

State Group Insurance coverage options+ * Retirement plan options, including employer

(health, life, dental, vision, and other supplemental options) contributions (FYI, please click www.myfrs.com)

 * Flexible Spending Accounts* Ongoing comprehensive training provided             

* Career Growth   * Highly skilled, professional environment                 

+For a more complete list of benefits, visit www.mybenefits.myflorida.com.

 

 

  • We care about the success of our employees.
  • We care about the success of our clients.
  • We are always improving our technology, our tools, our customer’s experiences, and ourselves.
  • A rewarding experience for reliable, compassionate, and professional employees.

 

Pay:

$35,000. - $38,000

 

Your Specific Responsibilities:

  •  Provide individualized or group specialized counseling services to targeted/contracted groups (examples: ex-offenders, dislocated workers, veterans, Migrant and Seasonal Farm Workers, etc.) using standardized counseling techniques which will assist customers in deciding on vocational goals and employability plans for entrance into employment.
  • Provide assistance with job seekers visiting the resource room with their job search, re-employment applications, resumes, labor market research or any other employability service needed to assist the job seeker with their return to work.
  • Provide assistance with answering phones and directing calls to appropriate staff persons.
  • Provide services to RESEA customers and assist them with their return to work.
  • Assess customers for job readiness through aptitudes, interests, personal characteristics, education, and work history demographics.
  • Coordinate services with state and local agencies and private employers for job development and referrals.
  • Maintain accurate case records including tracking customers’ employability plans.  Maintain appropriate documentation for support services and conduct follow-ups on customers on a regularly scheduled basis.
  • Refer the customer to community resources for appropriate employment-related services and perform placement services as required.
  • Serve as subject matter expert in services relating to Re-Employment Assistance, MSFW, Federal Bonding, and ex-offenders; Provide technical assistance to regional staff in these subjects including developing training.
  • Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
  • Ability to utilize problem-solving techniques.
  • Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.
  • Working knowledge/experience using Microsoft applications.
  • Ability to deal with the public in a tactful, courteous, and effective manner.
  • Knowledge of the basic principles of counseling and case management.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to work independently by planning, organizing, and coordinating work assignments.

 

Required Knowledge, Skills, and Abilities:

  • Working knowledge/experience using Microsoft Office applications, incl. Word, Excel, PowerPoint
  • Knowledge of the principles and techniques of effective customer service
  • Knowledge of the basic principles of counseling and case management
  • Skilled in group presentations or workshop instruction and/or facilitation
  • Ability to promote and market the Career Center 
  • Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
  • Ability to work effectively as part of a team
  • Ability to utilize problem-solving techniques
  • Ability to provide excellent customer service
  • Ability to deal with the public in a tactful, courteous, and effective manner
  • Ability to conduct effective interviews
  • Ability to establish and maintain effective working relationships with others
  • Ability to work independently by planning, organizing, and coordinating work assignments
  • Ability to prepare reports to include recording, evaluating, and analyzing data

 

 

PREFERENCE MAY BE GIVEN TO THOSE APPLICANTS THAT HAVE THE FOLLOWING QUALIFICATIONS

  • Proficient in MS Office Suite
  • Prior case management experience
  • Prior experience within a CareerSource center

 

ADDITIONAL INFORMATION 

At DEO, we salute our heroes. We are honored to have the opportunity to support our nation’s veterans and their family members by encouraging them to apply for positions at DEO that fit their skill sets. Let DEO’s mission become yours.

This position’s advertisement may also be viewed by registering on the Employ Florida website at http://www.employflorida.com/.
The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)


If you think you have been subjected to unlawful discrimination, you may file a complaint within 180 days from the date of the alleged violation with either the recipient’s Equal Opportunity Officer or the Director, Civil Rights Center:

  • Equal Opportunity Officer, Department of Economic Opportunity, Caldwell Building – MSC 150, 107 East Madison Street, Tallahassee, FL 32399-4129; or
  • Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.  

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum 

  • Some travel may be required, approx. 5%.
  • The duties and responsibilities of this position must be performed at the official work site of the Department. 

Preferred -

  • A bachelor's degree from an accredited college or university in the field of Sociology or Psychology.
  •  Professional or nonprofessional experience in areas related to counseling, administrative experience, or reemployment assistance policy may substitute on a year-for-year basis for the preferred college education.

 

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tallahassee