FAMILY SERVICES SPECIALIST - 60065818

Requisition No: 866575 

Agency: Children and Families

Working Title: FAMILY SERVICES SPECIALIST - 60065818

 Pay Plan: Career Service

Position Number: 60065818 

Salary:  Current Employees will be compensated in accordance with the DCF salary policy 

Posting Closing Date: 12/19/2025 

Total Compensation Estimator Tool

The Family Services Specialist (FSS) works within the Family Safety Program Office, assisting operations by providing analytical reviews and analysis of program activities.  The FSS performs a variety of tasks with the Child Protective Investigations teams, including interpretation of data and providing assistance to staff, supervisors, program administrators, and operations managers regarding policy interpretation and application. Job duties also include providing training products and needs. Additionally, the FSS conducts investigatory quality reviews and participates in special projects as needed.

Specific Duties:  

• Provides consultation and expert advice to management or other groups on policy, systems-related or process related topics.
• Collects data and identifies trends and developments in Child Protective Investigations activities, including identifying necessary improvements and adjustments to ensure program effectiveness.
• Develops monitoring tools.
• Conducts quality reviews and special case reviews.
• Facilitates trainings for frontline staff and supervisors related to various subject matters.
• Assist in providing guidance to investigators by coaching, motivating, modeling, and providing other mentoring initiatives. 
• Develops methods to implement and administer policies, procedures and program activities including training and materials.

Minimum Qualifications:

• Bachelor's degree from an accredited college or university.
• 3-5 years experience as Child Protective Investigator Supervisor previously or currently.
• Active CWCPI certification through the Florida Certification Board.
• Experience working with MS Excel, MS Word and MS PowerPoint at an advanced level.
• Strong analytical skills - ability to collect research and evaluate data to reach logical conclusions.
• Excellent written, verbal and interpersonal communication skills.
• Strong organizational skills, follow-through and demonstrated ability to multitask and meet deadlines.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.