INFORMATION TECH SECTION LEADER-SES - 48002580

Requisition No: 843511 

Agency: Department of Education

Working Title: INFORMATION TECH SECTION LEADER-SES - 48002580

 Pay Plan: SES

Position Number: 48002580 

Salary:  $52,859.88- $85,000/Annually 

Posting Closing Date: 01/01/2025 

Total Compensation Estimator Tool

Florida Department of Education

Division of Early Learning

Location: Tallahassee Turlington Building

Information Tech Section Leader -SES

Salary Range: $52,859.88 - $85,000.00/ annually

Florida Department of Education Mission Statement 

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.

The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.

FDOE’s goal is to hire individuals to provide:

1. Higher Student Achievement
2. Seamless Articulation and Maximum Access
3. Skilled Workforce and Economic Development
4. Quality Services

Florida Department of Education

Florida Division of Early Learning Mission Statement 

The Division of Early Learning will provide access to high-quality programs and services that build a solid foundation for Florida’s youngest learners to reach their highest potential. The division empowers early childhood educators and families by providing choice in education options and supports and resources to ensure Florida’s future leaders are ready to learn, graduate and succeed.

The Division of Early Learning (DEL) is dedicated to providing accessible, affordable and quality early learning services for the state’s children and families. In partnership with 30 early learning coalitions and Redlands Christian Migrant Association, DEL delivers three programs:

• The School Readiness Program (SR) offers financial assistance to low-income families for early education and care so they can become financially self-sufficient, and their young children can be successful in school in the future.
• Voluntary Prekindergarten (VPK) is a free educational program that prepares 4-year-olds for success in kindergarten and beyond.
• Child Care Resource and Referral (CCR&R) is a network that helps families identify and select quality child care options that best meet their needs.

Division link: https://www.fldoe.org/schools/early-learning/

Office Contact

Lourine Phillips – Division of Early Learning - HR Liaison – 850-717-8553

Job Description This is a professional Select Exempt Service position located in the Division of Early Learning (DEL) in the Application Services Unit. The incumbent has responsibility as team lead for DEL IT Operations and End User Support Services. The function consists of information resource management, planning and coordination, information system planning, development, implementation, maintenance, and operation of on-line database-oriented computerized information systems, technical support, telecommunications administration and computer operations. The primary duties and responsibilities shall include, but are not limited to the following:

Duties and Responsibilities

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

This is highly responsible, professional work requiring a substantial degree of independent activity to supervise and coordinate complex administrative programs of the Division of Early Learning.  This position involves administrative, management and supervisory responsibilities.

As a supervisor, the incumbent must communicate with, motivate, provide, or coordinate training, and direct the work of his/her subordinates. In addition, the employee must complete timely performance appraisals, develop timely and accurate work plans, and timely approve monthly attendance and leave for each position under his/her direct report. Timesheets will be completed in the People First system by the 5th business day of the following month. The incumbent has the authority to make hiring recommendations as well as disciplinary recommendations.

Agency Values - The employee is expected to demonstrate, model, and reinforce the agency’s fundamental values of quality, fairness, cooperation, respect, commitment, excellence, honesty and teamwork.  The employee is expected to demonstrate these values most of the time in interactions with co-workers, supervisors and customers; in personal contributions to work assignments and projects; and when representing the agency or the state. 

Quality Work Products - The employee is expected to demonstrate knowledge, skills, and the ability to prepare, provide, and deliver quality work products representative of the Department’s commitment to quality, efficient services and practices.  Where applicable, the employee will demonstrate quality document preparation and dissemination evidenced by accuracy, correct grammar and format, appropriate content, proper approvals and timeliness.

Employees are expected to demonstrate, model, and reinforce the agency’s fundamental values of quality, fairness, cooperation, respect, commitment, excellence, honesty, and teamwork.

Employee is expected to demonstrate knowledge, skills and ability to prepare, provide, and disseminate quality products representative of the Department’s commitment to quality, efficient services, and practices.

 Duties include:

• Directs the operation and management of Division of Early Learning (DEL) IT application production support.  The function consists of application support, resource management planning, coordination and application technical support.
• Provides supervision and oversight of production support team.
• Monitors application help desk and ensures timely responses and resolutions to reported issues.
• Communicates effectively with IT, DEL, and DEL partners.
• Directs and coordinates the development of standards and operations relative to DEL application production support.
• Serves as consultant to DEL staff members regarding application support.
• Assesses each request for change to determine the risks associated with the change and appropriate actions to be taken to document, advise, eliminate and minimize the risk through meetings, consultations, etc.
• Perform other duties assigned

Who We’re Looking For

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unity. Attendance is an essential function.

Knowledge, Skills, and Abilities

• Knowledge of administrative principles and practices
• Ability to utilize problem solving techniques
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate in writing, verbally and via computer.
• Knowledge of Microsoft Office Suite
• Identifying the nature of problems; Adjusting actions in relation to others’ actions;
• Motivating, developing, and directing people as they work, identifying the best people for the job; Judgement and decision making by weighing the relative costs and benefits of a potential action;
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods;
• Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques;
• Knowledge of policies and practices involved in personnel/human resource functions. 
• Ability to establish and maintain effective working relationships with others.

APPLICATION INFORMATION & REQUIREMENTS

Candidate Profile (application) must be complete in its entirety. Your packet may be held up at the final review step if you are missing the below items:

• Work History (entered with the most recent/current listed first:
  • Any and all State of Florida jobs
  • Any and all Florida University jobs
  • All periods of employment from high school graduation
  • Periods of unemployment
  • Gaps 3 months or more*
  • Education
  • Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps of employment 3 months or more must be addressed/added to the profile – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.

• If claiming Veteran’s Preference, candidate MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

LEAVE INFORMATION: SMS/SES

• • Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
  • Sick Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

SPECIAL REQUIREMENTS: 

You will be required to provide your Social Security Number to conduct required verifications.

Selective Services System (SSS)

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the Social Security website.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.