OPERATIONS & MGMT CONSULTANT MGR - SES - 60004751

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.  

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.  

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. 

THIS IS NOT A TELEWORK POSITION.  CANDIDATE WILL BE REQUIRED TO WORK IN THE TALLAHASSEE OFFICE.  

This is a highly responsible and professional position serving as the Director of Data and Finance within the Data & Information Services unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include: 

• This is professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.). 

• This is a highly professional and technical position responsible for managing the Substance Abuse and Mental Health Data & Information Services team. This position reports to the SAMH Chief of Children Mental Health Services and will serve as an integral part of the overall quality assurance for SAMH functions necessary to support current and future activities such as the Priority of Effort, Enterprise-wide data sharing, and the replacement of the current SAMHIS data system. This position is accountable for mobilizing the data analysis team to provide independent and complex analysis and technical assistance to improve the quality of budget and planning activities. Provides supervision to ensure that team members effectively work with the various programs, Regions, facilities and external partners such as Managing Entities. Duties include: 

• Coordinates team actions to analyze and report on SAMH performance measures related to Priority of Effort, General Appropriations Act, contract measures, and other programmatic measures. 

• Coordinates team actions to manage and improve the Department's information management systems (environmental scanning and monitoring) by working with the QA data unit to improve information gathering and reporting. 

• Works independently or with other SAMH Directors to prepare executive presentations that provide leadership with key department data and information for planning and decision making. 

• Coordinates technical assistance and quality improvement activities statewide, as identified, to ensure that performance outcomes are met. Assists with continuous improvement plans and activities between program offices, Regions, community-based care organizations and other providers to ensure consistent deployment of actions that drive performance improvement. 

• Coordinates activities with SAMH QA Data Analysis team. 

• Performs other related duties 

The Ideal Candidate Will Possess the Ability To: 

• Engage cooperatively and professionally with both internal and external stakeholders. 

• Manage multiple high-priority projects simultaneously with agility and precision. 

• Demonstrate flexibility and the ability to succeed both independently and with minimal direction. 

• Understand and align with the vision of the Substance Abuse and Mental Health (SAMH) Program, executing projects, assignments, and policy updates accurately and on time in a fast-paced environment. 

• Collaborate effectively within a team while also excelling when working independently. 

• Analyze challenges and propose thoughtful, practical solutions to complex problems. 

• Conduct thorough research to identify and recommend the most strategic and effective course of action—the best “yes.”  

Knowledge, Skills and Abilities required for the position: 

• Knowledge of the methods of data collection, analysis and reporting. 

• Knowledge of basic management principles and practices of project management. 

• Ability to supervise people. 

• Ability to determine work priorities, assign work, and ensure proper completion of work assignments. 

• Ability to communicate effectively. 

• Ability to establish and maintain effective working relationships with others.

• Ability to assist with the development of policies and procedures.

• Ability to prepare charts and diagrams and other graphical representations of statistical data.

• Knowledge of Tableau. 

• Ability to understand and apply applicable rules, regulations, policies and procedures relating to statistical data analysis and reporting. 

• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of management practices. 

• Ability to organize data into logical format for presentation in reports, documents and other written materials. 

• Ability to conduct fact-finding research. 

• Ability to solve problems and make decisions. 

• Ability to work independently. 

Minimum Qualifications: 

• A bachelor's degree from a college or university with a major in accouting, business administration or data science and five years of professional experience in budgeting, accounting, auditing or financial planning, SQL coding or analysis work.    

• Two years of experience conducting research and data analysis.

• Two years of experience supervising or serving in a leadership role.

• Two years of experience in implementing and managing complex projects.

• Three years of experience with academic, business or technical writing.

• A master's degree from a college or university can substitute for one year of the preferred experience. 

• Professional experience as described above can substitute on a year-for-year basis for the required college education. 

Candidate Profile (application) must be completed in its entirety: 

• Include the supervisor names and phone numbers for all periods of employment.  

• Account for and explain gaps in employment so that the hiring process is not delayed.  

• Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.  

• If you experience problems applying online, please call the People First Service Center at (877) 562-7287. 

Benefits of Working for the State of Florida: 

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. 

• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES 

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. 

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov. 

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.