STAFF ASSISTANT - 64084591

The incumbent will perform various clerical duties in the Vital Statistics office.  The incumbent is responsible for making independent decisions using State and Local policies and procedures regarding issuance of birth and death certificates. The position is expected to provide excellent customer service.

Determines applicant’s eligibility and issues certified copies of birth and death records.  Collects associated fees and report collections on a daily cash report.

Assist the Health Administration Services Manager with various administrative functions, including, but not limited to reporting, copying, filing, inventory, stocking, etc. Assists with facility and safety inspections, drills, meetings, and other related actions.

Performs other related work as required.

Responsible for the timely submission of timesheets and employee activity reports (EARs).

Information custodian responsibilities include maintaining information in accordance with state and federal statutes, rules, regulations and Department of Health Security Policy 3 and associated Protocols and Procedures as it relates to information Custodian, Delegation of Authority.  This responsibility is to be adhered to 100% of the time.

Required Knowledge, Skills, and Abilities:

Knowledge, skills and abilities, including utilization of equipment, required for the position

Knowledge of basic office equipment including, but not limited to computers, copier units, fax machines, and printers. Ability to apply rules, regulations, policies, and procedures relating to the health department and Vital Statistics.  Knowledge of and ability to perform basic mathematic functions to calculate fees, issue change, and reconcile daily cash receipts. Ability to communicate with the public and staff, verbally and in writing, using proper grammar and spelling. 

Qualifications:

Minimum -

• Verifiable customer service experience
• Verifiable cash handling and reporting experience
• Intermediate level skills in Excel, PowerPoint, and Word
• Bilingual (English/Spanish) and able to read and write in both languages
• Willing to perform emergency duties before, during and/or beyond normal business hours and/or day in the event of an emergency, disaster, or threat of disaster man-made or natural

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Osceola

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.