GOVERNMENT OPERATIONS CONSULTANT II - 64063935

Requisition No: 882177 

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 64063935

 Pay Plan: Career Service

Position Number: 64063935 

Salary:  $45,060.11 - $50,000.00 

Posting Closing Date: 09/09/2026 

Total Compensation Estimator Tool

Open Competitive

Your Specific Responsibilities:

The incumbent, an Operations & Management Consultant II is an employee of the Florida Department of Health in DeSoto County, representing the agency and its mission and values. The incumbent is part of the organization and is expected to promote cooperation, courtesy and teamwork in a diverse environment. This position is under the direct supervision of the Grants Manager-SES.

Lead Agency Organizational Capacity Area 8

As the Information Custodian for Ryan White Lead Agency securing the designated information set for the purposes of protecting confidientally, data integrity and appropriate access. This responsibility is for all information, both confidential and public records, which are stored in electronic formats. Maintain data filing structure.

Receive Monthly Invoice Documentation from Area 8 service providers and store in electronic format in appropriate file structure. Consolidate monthly invoice documents in monthly invoice package for review by contract manager.

Coordinates Lead Agency weekly meetings including preparation of agenda. Disseminates all acquired information (training, conference calls etc.) to the rest of the lead agency via emails or teams.

Review Policy and Procedures annually and ensure they are up to date in both content and format. Conduct review meetings with Lead Agency Staff and ensure Policy and Procedures are recertified by the CHD Health Officer.

Maintain forms and fee schedule electronic library to ensure current versions are available. Create an electronic forms and fee schedule package annually to be distributed to service providers at the beginning of each grant year.

Consortia / Committees:

Facilitates and participates with the Ryan White HIV Advisory Council (RHAC) Consortia, Sub-Committees and Ad-Hoc. Provides logistical and operational support assisting with the advancement of agendas, charters, initiatives, activities, advocacy efforts, preparation of meeting minutes, track attendance and member contact lists, etcetera. Ensure training and technical assistance resource materials are available to new and existing consortia members.

Quality Management:

Provide technical assistance for performance improvement initiatives and act as a QI subject matter expert. Work with staff to measure the quality of services, compliance with protocols, and program performance at regular intervals. Compile and present a quarterly review of performance improvement initiatives, key indicators, and other results to organizations regarding Part B. Prepare Annual Year in Review and include performance measures

Lead, facilitate and/or advise performance improvement teams. Managing the development and implementation of continuous quality improvement.

Statewide Needs Assessment / Client Satisfaction: Promote needs assessment in Area 8, forwarding information and links to contracted and county health department providers. Enter paper surveys to survey monkey link provided by AIDS Institute. Keep lead agency apprized on the progress of submission and/or reporting.

Work with Community Based Organizations and County Health Departments on the promotion, completion, and submission of client satisfaction surveys. Comprise and track data sharing progress with the lead agency.

Other Duties:

Maintain Complaint/Grievance Logs for Lead Agency and ensure timelines are adhered to for resolution per program guidelines

Assist FDOH HIV/AIDS Program Coordinator (HAPC) and Contract Manager(s) to address site issues ensuring the provision of high quality and timely care and services to patients.

Provide excellent customer service when interacting with clients and internal and external customers.

Attend workshops, training, and meetings as needed, and as requested. Perform other duties as assigned by supervisor.

Required Knowledge, Skills, and Abilities:

• Listening to what other people are saying and asking questions as appropriate
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
• Adjusting actions in relation to others' actions
• Using logic and analysis to identify the strengths and weaknesses of different approaches
• Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Identifying the things that must be changed to achieve a goal
• Developing approaches for implementing an idea
• Knowing how to find information and identifying essential information
• Finding ways to structure or classify multiple pieces of information
• Teaching others how to do something
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
• Motivating, developing, and directing people as they work, identifying the best people for the job
• Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications
• Knowledge of policies and practices involved in personnel/human resource functions
• Identifying the nature of problems
• Understanding written sentences and paragraphs in work related documents
• Talking to others to effectively convey information
• Looking at many indicators of system performance, taking into account their accuracy
• Communicating effectively with others in writing as indicated by the needs of the audience

Qualifications: 

Minimum:

Incumbent must possess a valid State of Florida Driver License and have a motor vehicle to carry out these duties 

High School Diploma. 

Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment. 

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Arcadia - FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.