SENIOR HUMAN SERVICES PROG ANALYST - 64066753

Requisition No: 844403 

Agency: Department of Health

Working Title: SENIOR HUMAN SERVICES PROG ANALYST - 64066753

 Pay Plan: Career Service

Position Number: 64066753 

Salary:  $37,500 - $38,340 annually 

Posting Closing Date: 01/23/2025 

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Thank you for your interest in career opportunities with the Florida Department of Health in Polk County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.  

Your Specific Responsibilities:

This position is responsible for detecting, controlling and preventing Sexually Transmitted Diseases including HIV and Hepatitis for Polk, Highlands and Hardee Counties.  This incumbent is assigned to the clinic/field team and may be required to work a flex schedule evening and weekends as program needs dictate.  This position is classified as sensitive and governed by state and local confidentiality and security policies in accordance with Florida Statues 384, Florida Administration 10-3 and Health department guidelines, rules and regulations.  Incumbent is responsible for maintaining and securing confidential data sets: e.g. STD/HIV case reporting, surveillance information and clinical information.  Incumbent is responsible for following all Internal Operating Policies, Procedures, and other specific supplemental operating procedures related to the position.  Incumbent must know venipuncture procedures and incorporate into daily field activities.  Incumbent is expected to communicate in a courteous and professional manner always all the time.   Incumbent Is required to review client information entered into HMS Clinical Encounters, including progress notes/labs and scheduled appointments, and enter accurate EAR and other work documentation in a timely manner.

• Assigns cases from the ELR to Field Staff every morning.
• Pulls faxes from confidential fax, uploads documents to STARS, updates record including adding labs, conducts preliminary investigation on case, including calling provider for treatment information, then assigns case to DIS for further follow up.
• Consults with private physicians, private and public laboratory personnel, and other health care providers to stimulate case reporting, obtain information on STD patients/contacts/clusters, and share information on diagnosis and treatment as appropriate.  Provides screenings, educational presentations and in-service training as directed/needed. Collaborates with community partners and performs outreach activities.
• Coordinates and conducts timely personal interviews and re-interviews of patients infected with sexually transmitted disease (STDs) and HIV/AIDS for purpose of educating patients regarding their infection and appropriate medical care, developing plans to locate and refer their sex and needle sharing partners and others at risk for infection to a medical facility for examination and appropriate treatment.  Performs cluster interviews on persons determined to be potential information sources of known cases.  Utilizes HMS, STARS, and other available computer applications for finding locating information for stalled patient investigations.
• Provides confidential counseling, testing and referral services for named contacts of STD and HIV infected persons upon referral from private physicians, hospitals, local clinic and other sources.
• Will assess STD clients for PrEP and refer candidates for PrEP to closest health department clinic or other appropriate health care organization. Will provide information regarding the use of PrEP to patients who may benefit from PrEP. 
• Performs timely field follow-up to locate and refer infected persons, sexual and needle sharing partners, and other at-risk individuals, to an appropriate diagnostic facility for examination and treatment.  Incumbent shall allow quality assurance assessments in incumbent’s vehicle during field visits, or in clinical/other settings.  Shall conducts field serologic and other screening of individuals considered to be at risk for STDs/HIV/Hepatitis/TB. Interprets laboratory results for standard STD and HIV tests and recognizes recommended treatment for a variety of STDs. Performs court order testing as per procedures.
• Prepares and maintains timely and accurate records and reports as required.  Enters STDs and HIV/AIDS information into STARS in an accurate and timely manner.  Utilizes HMS or other appropriate resources to record search laboratory results of patients reporting to the STD clinic and those who have tested in the field.  Assists supervisor in the collection of necessary statistical data, completion of assigned paperwork, and maintenance of logs and files.   
• Provides assistance with walk-in STD/HIV testing for referred clients and partners as well as court ordered clients.

Required Knowledge, Skills, and Abilities:

• Knowledge of basic medical and drug terminology.
• Knowledge of the transmission, prevention and risk reduction of STDs, HIV/AIDS, Hepatitis.
• Knowledge of health promotions and disease preventions.
• Knowledge of basic computer skills including ability to utilize database, spreadsheet.
• Knowledge and ability to share information on STDs and HIV/AIDS.
• Knowledge of Universal (Standard) precautions and infection control practices.
• Knowledge of contact investigation, tracing and notification of communicable diseases.
• Skill in motivational interviewing and counseling.
• Skill in telephone and in-person interviewing to complete investigation with the clients.
• Skill in testing for select STDs, including drawing blood, performing rapid tests.
• Ability to interview patients.
• Ability to maintain confidentiality.
• Ability to follow instructions.
• Ability to keep accurate records.
• Ability to communicate effectively and professionally, orally and in writing.
• Ability to establish and maintain effective working relationship with other team members, supervisors and other professionals and the public.

Qualifications:

Minimum

• Valid Florida Driver’s License or the ability to obtain one within 30 days of employment.

Preferred

• Minimum of Associates Degree in health-related field such as biology, public health, science, health education or nursing, preferred, and/or at least 12 months of verifiable experience in a public health/ medical field or social and human services field.

Other job-related requirements for this position:

Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Bartow, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.

Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.​​​​​​​

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.