821702 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40046013

Requisition No: 821702 

Agency: Commerce

Working Title: 821702 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40046013

 Pay Plan: Career Service

Position Number: 40046013 

Salary:  $32,760.00 

Posting Closing Date: 06/30/2024 

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Our Organization and Mission:

Florida Commerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at Florida Commerce that fit their skill sets.

Florida Commerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

 The Work You Will Do:

The Migrant and Seasonal Farm Worker is a professional position within the CareerSource system specializing in outreach work and providing individual or group vocational or employment counseling services to targeted/contracted groups (examples:  ex-offenders, dislocated workers, veterans, Migrant and Seasonal Farm Workers, etc.).  The ideal candidate will

• use standardized counseling techniques to assist customers with vocational goals and employability plans for entering employment.
• provide available written documents informing workers of their rights under State and Federal statutes and regulations.
• be bi-lingual – Spanish/English or Creole/English.
• must have previous experience working with the migrant and seasonal farm worker population.
• will be required to travel locally and must furnish own transportation.
• conducts outreach and assessment services for Migrant and Seasonal Farm Workers in the areas where they live, work and congregate. 

The ideal candidate will provide information to MSFWs at their working, living or gathering areas, including day haul sites, by means of written and oral presentations either spontaneous or recorded, in a language readily understood by them to include: 

• Services available from the local office, including the availability of referrals to agricultural and non-agricultural employment, training, supportive services, testing, counseling and other job development services;
• Specific employment opportunities which are currently available;
• Information on the complaint system; and
• Basic summary of farmworker rights regarding the terms and conditions of employment.
• Coordinates services with state and local agencies and private employers for job development and referrals.
• Completes accurate and timely case management.
• Maintains accurate case records including tracking customers’ employability plans.
• Maintains appropriate documentation for support services and conducts follow-up on customers on a regularly scheduled basis.
• Refers customers to community resources for appropriate employment-related services and performs placement services, as required.
• Performs other related duties as required or assigned.

Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

Florida Commerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with our Office of Human Resources Training and with our Division of Workforce Training Unit. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of Florida Commerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

Where You Will Work:   

Palm Beach County has almost 50 miles of sandy beaches, numerous golf courses for the golf enthusiast, and home to Gilded Age mansions that have tunnels that lead to the shore. Palm Beach County leads in agricultural productivity including the production of nurseries, vegetables, and sugar cane and is sometimes referred as the “Winter Vegetable Capital” in the nation.

Palm Beach County is also known for:

• Palm Beach State College 
• A rated K-12 school district
• Home to two Universities, Florida Atlantic (FAU) public, and Palm Beach Atlantic (PBA) private
• Within a state having no state income tax for residents of Florida

Visit Discover The Palm Beaches to learn more.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+                                               * Retirement plan options, including employer

   (health, life, dental, vision, and other supplemental options)                    contributions (FYI, please click www.myfrs.com)

* Twelve paid holidays and a Personal Holiday each year                              * Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)                          * Flexible Spending Accounts          

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)    * Ongoing comprehensive training provided             

* Career Growth                                                                                           * Highly skilled, professional environment    

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay:

$32,760 Annually

Your Specific Responsibilities:

• Must have Migrant Seasonal Farm Worker (MSFW) background.
• Requires verbal and written communication skills in English and Spanish.
• Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing in both English and Spanish.
• Working knowledge/experience using Microsoft applications, which include Word, Excel and Power Point.
• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to record, collect, evaluate and analyze data.
• Ability to work independently by planning, organizing and coordinating work assignments.
• Ability to listen effectively.
• Ability to read and understand reports, documents and other written materials.
• Ability to utilize problem-solving techniques.
• Ability to work relatively independently at times and with supervision as needed.
• Ability to work effectively as part of an inter-organizational team.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.  

The incumbent must possess or obtain certification as a Workforce Professional Tier1 within 6 months of employment in the position. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.