SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 64056700

Requisition No: 876763 

Agency: Department of Health

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 64056700

 Pay Plan: Career Service

Position Number: 64056700 

Salary:  $ 50,830.78 

Posting Closing Date: 06/05/2026 

Total Compensation Estimator Tool

Open Competitive Opportunity

Your Specific Responsibilities:

This is a professional position involving statewide coordination of the Emergency Medical Services (EMS) Workforce, Health, Safety and Wellness of the Bureau of Emergency Medical Oversight (BEMO), EMS Section.

Evaluates, develops and implements EMS workforce, health, safety, and wellness strategies for the EMS section.  Conducts site visits with governmental and non-governmental programs delivering these services for EMS providers.  Serves as a Subject Matter Expert (SME) on the current methodologies of EMS health, safety and wellness programs, based on findings develops and recommends programs to the section.  Coordinates with other state agencies to build collaborative relationships.  Works closely with other areas within the section to deliver training and support services.

Conducts regional site visits with EMS providers and EMS Training Programs assigned to establish a rapport, source of contact with the EMS Section, and a resource.  Site visits will include regulatory compliance monitoring, quality improvement results of providers, sharing of resources available to the providers such as grants, upcoming training, access to QI data and other issues.  Customer service excellence will be delivered throughout this process.

Provides technical assistance and support to EMS staff and BEMO’s Data Unit daily.  Coordinates activities and plans with other units within the EMS section to ensure that their activities are mutually supportive and consistent with training and educational goals and objectives.

Conceptualizes improved approaches for EMS workforce, health, safety, and wellness training, education, and regulation. Develops long-term, intermediate and short-term plans, goals, objectives and activities for EMS workforce, health, safety and wellness training and education.

Maintains all state‑issued equipment and resources, including assigned vehicles—in a constant state of readiness, and completes all required logs, receipts, and approval documentation in accordance with department policy.

Coordinates and represents the department at meetings and conferences regarding the development and implementation of EMS workforce, health, safety and wellness program goals and objectives within the goals of the EMS State Plan, EMS Advisory Council’s workforce, health, safety and wellness committee, and the department.

Serves as an active participant in state and national organizations involved in setting standards for EMS workforce, health, safety and wellness and paramedic educational programs, including but not limited to, the National EMS Management, National Association of EMTs and The Florida coalition of Firefighter’s wellness and the Florida Paramedic Association.

Works in the State EOC during disasters, for evaluations, deployment, personnel, supplies and medical support. In addition, participates on the planning committee to develop evaluation, deployment, personnel and medical support and all other ESF8 needs. Deployment to the field for assistance with the above areas before, during and after a disaster.

Prepares and maintains a Regional Resource Guide (in conjunction with the position description) which serves to provide additional guidance and ready access to reference materials for anyone serving in this position.

All other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge of principles and practices related to State Budget Management, Accounting, Grants Management, Revenue Management, and general purchasing practices.  Ability to perform research and formulate a strategy based on that research.  Experience in quality improvement and program development. 

Qualifications:

Minimum qualifications

• High School Diploma or GED Equivalent required.

• Previous experience with developing initiatives for health, safety, and wellness groups
• Previous experience or training in incident management team disaster response
• Previous experience in interpreting data for quality improvement
• Valid Florida Driver License. The incumbent in this position may be required to use vehicles owned, leased, or operated by the state or county to conduct official state business. State or county vehicles shall be used only for officially authorized duties and not for personal use, unless a specific exception applies under Florida law (F.S. § 287.17).

Preferred Qualifications

• Florida EMT or Paramedic
• Previous experience with patient movement and tracking
• Previous experience as an EMS instructor

Travel Time:  25%-50%

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

This position requires daily in-office or field work serving the following counties: Citrus, Hardee, Hernando, Hillsborough, Levy, Manatee, Marion, Pasco, Pinellas, Polk, Sumter

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflect our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.