OPS TOLL COLLECTOR - 37970586

Requisition No: 861456 

Agency: Environmental Protection

Working Title: OPS TOLL COLLECTOR - 37970586

 Pay Plan: Temp

Position Number: 37970586 

Salary:  $17.00 

Posting Closing Date: 10/09/2025 

Total Compensation Estimator Tool

#37970586 OPS TOLL COLLECTOR

State of Florida

Department of Environmental Protection

This position is located in Big Pine Key, Florida

Position Overview and Responsibilities:

Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply.

This position’s primary function is to provide excellent customer service as the first point of contact in the Florida State Parks.  

Responsible for greeting customers at the park entrance station and visitor center, providing information pertaining to the park and surrounding areas.  Inform visitors of the park features as well as any current and upcoming park activities and events.  Interpret rules, answer questions and provide interpretive/educational information to visitors.  Collect fees for park entrance and annual permits.  Monitor and answer park radios.

Coordinate, develop and assist in the operation of revenue generating activities.  Operate point of sale system, accurately collect, record, and reconcile revenue collected using individual worksheet.  Completes visitor attendance and inventories ticket supply.  Responsible for completion of incident reports and implementing emergency program procedures.  Answers telephone and distributes phone messages.

Performs maintenance of the exterior and interior of the entrance station including washing windows, dusting furniture, cleaning floors, servicing restrooms and sweeping area.

Performs related work as required.

Required Knowledge, Skills, and Abilities:

KNOWLEDGE OF:

• basic arithmetic and good public relations

ABILITY TO:

• handle money and make change
• prepare and maintain accurate reports
• communicate effectively verbally and in writing
• identify and investigate problems
• maintain facilities and equipment
• follow verbal and written instructions
• perform light physical labor
• establish and maintain effective working relationships with others
• deal with visitors in a tactful, efficient and courteous manner
• understand and apply rules, directives, policies and procedures
• operate office equipment, cash register, credit card machine and park radios
• stand for long periods of time while collecting fees
• work rotating shifts including nights, holidays and weekends

Minimum Qualifications:

• Valid Driver’s License

Position of Special Trust Requirement:

This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Pay:

$17.00 per hour

Our Organization and Mission: 

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

BAHIA HONDA STATE PARK

36850 Overseas Highway

Big Pine Key, Florida 33043

#37970586 OPS TOLL COLLECTOR (non-resident)

Along with its iconic Florida Keys scenery, sandy beaches, gin-clear waters and magnificent sunsets, the park is known for balmy sea breezes that caress the shores year-round.

Henry Flagler’s bold effort to build a railroad to Key West in the early 1900s turned the remote island of Bahia Honda Key into a tropical destination.

Along with its iconic Florida scenery — palm-lined beaches, gin-clear waters and magnificent sunsets — the park is known for balmy sea breezes that caress the shores year-round.

The park is an excellent place to observe wading birds and shorebirds and introduces nature lovers to the island’s plants and animals.

Kayaks and snorkeling gear can be rented, and boat trips to the reef for snorkeling excursions are available.

The Benefits of Working for the State of Florida: 

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:

• Participation in state group insurance (must meet eligibility requirements*).  
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial).
• Flexible Spending Accounts;
• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com.

*Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.

Special Notes:

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@FloridaDEP.gov

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at (850) 245-2511. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.