SENIOR TECHNOLOGY ADMINISTRATOR - 55007956

Requisition No: 869987 

Agency: Department of Transportation

Working Title: SENIOR TECHNOLOGY ADMINISTRATOR - 55007956

 Pay Plan: SES

Position Number: 55007956 

Salary:  $130,000.00 

Posting Closing Date: 03/03/2026 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

857 / Tolls Data Center

PENDING CLASSIFICATION UPDATE

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Kathleen Kiefer

CONTACT EMAIL ADDRESS: Kathleen.Kiefer@dot.state.fl.us

HIRING SALARY: $5,000.00/biweekly / $130,000.00/annually

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers.  Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Senior Technology Administrator/ Office of Toll Operations/Tolls Data Center

This position will support the Tolls Data Center (TDC) Manager by overseeing project delivery, contract management, and ensuring proper documentation, communication, and collaboration across teams and stakeholders. It involves maintaining up-to-date Standard Operating Procedures (SOPs), assisting in implementing IT governance policies, monitoring performance metrics, and coordinating projects to optimize operations and productivity. 

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Tolls Data Center

7941 Glades Road

Boca Raton, FL 33434

Annual Salary:

$130,000.00

Your Specific Responsibilities:

Reports to Florida’s Turnpike Enterprise (FTE)’s Tolls Data Center (TDC) Manager.  Ensures the team develops and maintains a project delivery and contract management structure with the appropriate document control process, project status and overview as well as planning.

Assist in the coordination and efficient collaboration within the different teams in the TDC team, ensuring all tasks are completed in a timely manner. Identify other stakeholders outside the Tolls Data center team and ensure appropriate and structured communication and documentation exchange is established.

Oversee and ensure all TDC Standard Operating Procedures (SOPs) are up to date and properly documented within designated systems.  Assist in the development and implementation of IT (Information Technology) governance policies and standards.

Ensures best practices are captured and properly and consistently implemented throughout the different teams within the TDC group. Coordinates and oversees activities of the TDC information systems staff to ensure continuity of operations, maximization of investment and increased productivity.  Reviews daily operations of support units and coordinates project activities through assigned project manager.  

Responsible for the development, maintenance and update of comprehensive TDC performance metrics targeting daily operations overview, management visibility and strategic and decision-making reporting needs. Including the development and oversight of TDC projects and initiatives status reports.

Provides assistance and is familiar with budget development, monitoring and adjustments ensuring adherence to department goals.

Serves as the liaison for the different business units within TDC to ensure consistent processes, best practices, documentation and reporting are developed and maintained.  Assist in the identification of operational risks and assist in the development of the appropriate contingencies.

Serves in times of emergency to support state response efforts and ensuring continuity of operations.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• the principles and practices of information technology and records management services, including applicable legal and administrative requirements, reporting regulations, and related best practices
• fiscal management practices, including budget preparation and expenditure control
• management theory, principles and techniques

Skills in:

• using computers and standard business and specialized software programs

Ability to:

• oversee staff and motivate performance excellence
• provide strong leadership to build consensus among diverse groups
• provide confidence to subordinates in the face of organizational change
• plan, organize and oversee a wide variety of programs and projects simultaneously
• evaluate the work of others
• analyze complex situations such as personnel or operations issues
• develop and implement corrective actions and strategies for the Department’s success
• establish and maintain effective working relationships
• communicate effectively, both orally and in writing, with agency officials, executive management, the public and various stakeholder groups regarding sensitive and/or complex issues
• develop and implement innovative programs and services relating to information/systems management and customer satisfaction
• facilitate large and small groups dealing with a wide variety of issues
• strategically weigh risks and benefits of actions, prior to taking action
• continuously seek ways to improve efficiencies and service to the public
• foster workplace diversity values and outreach in program execution and delivery

Other Job-Related Requirements:

Occasional overnight travel required.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.