SOUTHEAST HUB PROGRAM MANAGER - 55014483

Requisition No: 852078 

Agency: Department of Transportation

Working Title: SOUTHEAST HUB PROGRAM MANAGER - 55014483

 Pay Plan: SES

Position Number: 55014483 

Salary:  $93,196.29 - $120,000.14 

Posting Closing Date: 05/21/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

981 / Office of Toll Operations

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

CONTACT PERSON: KATHLEEN KIEFER

CONTACT PHONE NUMBER: 561-488-5426

CONTACT EMAIL ADDRESS: KATHLEEN.KIEFER@DOT.STATE.FL.US

HIRING SALARY RANGE: $3,584.47 - $4,615.39/biweekly range / $93,196.29 - $120,000.14/annual range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

SOUTHEAST HUB PROGRAM MANAGER-  OFFICE OF TOLL OPERATIONS

This position supports the continued growth and expansion of FTE and FDOT in the transportation industry by specifically increasing transaction counts and interoperability with other agencies and HUBs. 

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

OFFICE OF TOLL OPERATIONS- 7941 Glades Rd. Boca Raton, FL 33434

Annual Salary Range:

$95,621.32 - $120,000.14

Your Specific Responsibilities:

Oversees Florida’s Turnpike Enterprise Southeast Hub (SEHUB) Business development initiatives, technical platform, and the associated lifecycle and daily Operations. Responsible for all aspects of the SEHUB operation, adherence to the performance requirements, and updating the roadmap and strategy for the SEHUB. Supervise direct reports.

Oversees the development of the SEHUB governance structure, the implementation, setup operations, and maintenance, as well as the update of policies and procedures, business rules, and interface control document (ICD) standards and roadmap that aligns with Florida’s Turnpike Enterprise strategic goals and mission. Responsible for maintaining partnerships with Southeast Hub participating agencies and third-party vendors. Oversees the SEHUB business development in advancing and growing Florida’s Turnpike Enterprise interoperability capabilities and services the Southeast Hub provides to participating agencies and third-party partners.

Participates in National Interoperability discussions overseeing the definition of business rules, ICD, and standards and manages to implement any necessary changes at the technical, organizational, and operational levels to support the advancement of Florida’s Turnpike Enterprise interoperability capabilities. Participates in the Inter Agency Group (IAG) and other Interoperability Hub regions. Plans activities to identify and recruit business partners and coordinates efforts and initiatives of the various committees.

Responsible for the strategic definition and development of Florida’s Turnpike Enterprise SEHUB, including national interoperability initiatives, expanding value add services, and third-party service provider participation frameworks to develop further and mature services and value add initiatives that will continue to position Florida’s Turnpike Enterprise Southeast Hub as the most interoperable, value add and reliable Hub in the country.

Collaborates with other partner agencies and third-party vendors to identify and develop additional services, resolve operational issues, and meet business needs. Collaborates with other Florida’s Turnpike business and technical units to evaluate, coordinate, communicate, and implement initiatives related to the SEHUB that might require a multidisciplinary team. Schedule and prioritize SEHUB related projects as needed.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• The tolling industry and Interoperability framework at a business and technical level.
• Office and administrative procedures and practices
•  

Skills in:

• Verbal, written, communication, and PC skills
• Spreadsheet and word processing programs
• Strong problem-solving and critical thinking

Ability to:

• Maintain strict confidentiality.
• Establish and maintain effective working relationships with diverse groups and individuals
• Utilize problem-solving techniques
• Work independently
• Lead, train, develop, and coach employees
• Plan, schedule and evaluate the workforce
• Create, evaluate and make changes to improve the efficiency of assigned operations
• Research and organize data into logical format
• Access, input, and retrieve information from a computer database
• Multi-task and prioritize effectively
• Work well under pressure
• Supervise

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.