GOVERNMENT OPERATIONS CONSULTANT I - 64028505

Requisition No: 847454 

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 64028505

 Pay Plan: Career Service

Position Number: 64028505 

Salary:  $50,000 - $55,000 

Posting Closing Date: 03/11/2025 

Total Compensation Estimator Tool

Thank you for your interest in career opportunities with the Florida Department of Health in Manatee County.  If you are looking to establish a successful career in Public Health, you have come to the right place. We have competitive salary, great benefits, along with a new expedited recruitment approach, and opportunities for career advancement. Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Manatee County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision To be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Your Specific Responsibilities:

Supports Performance Excellence throughout the Florida Department of Health in Manatee County (DOH-Manatee) utilizing the nationally recognized Baldrige/Sterling Management Model. This includes working on Special Projects as set forth by DOH-Manatee’s Senior Leadership Team (SLT) and with the Quality Improvement (QI) Team. This is a highly trusted and responsible position that demonstrates skill in data collection and analysis, process management, continuous improvement, quality assurance, innovation and knowledge management to support DOH-Manatee’s Senior Leadership Team (SLT) and Performance management Council (PMC) and other process improvement or project teams at DOH-Manatee. The incumbent is responsible for ensuring the relevant and useful information is available for strategic planning and organization and daily operational decision support. The incumbent is fully engaged and supports the Senior Leadership Team and other teams and managers to enable fact-based decision-making.

Special QI Projects include, but not limited to:

• Inventory/storage management to include cost savings measures while maintaining access to storage units, including Special Needs Shelter inventory.
• Supporting quality improvement activities in Environmental Public Health such as scanning paper documents, plans to be uploaded into Environmental Health Database (EHD), surveys, implementing technology solutions, workload calculator to include drive time, fee schedule analysis.
• EAR/DAR timely data entry project.

Facilitates and documents problem-solving, process improvement, project management, and innovation teams to achieve scorecard targets or objectives.

• Provides support in maintaining and updating DOH-Manatee’s Scorecard, including timely data entry.
• Review and analysis of the organizational and Division scorecards and the Administrative Snapshot to include trends.
• Work with PMC members on Action Plans to include SLT review.
• Maintain Team Charters and ensure Teams are posting all documents appropriately.
• Send post New Employee Orientation (NEO) surveys upon completion of NEO, 30-Day Onboarding, and 60-Day Onboarding to new employees; share reporting and trend data with QI Team, SLT, and PMC.
• Attend and produce PMC meeting minutes; send for review and upload final version in FLHealthPerforms.
• Reminders of key dates and activities to PMC well in advance for reporting on Foundational Plans at DOH-Manatee: Performance Management Quality Improvement (PMQI) Plan; Strategic Plan; Community Health Assessment (CHA); Community Health Improvement Plan (CHIP); and Workforce Development Plan.
• Serve as back-up for entering timely reports and data into ClearPoint Strategy, known in the Department of Health as the Performance Improvement and Management System (PIMS) and other systems/databases as needed.
• Implements and monitors Quality Management strategies, implements Sterling best practices, develops quality improvement processes, and develops project timelines and action registers in support of strategic planning efforts.
• Assist program managers in developing goals, timelines to achieve goals, performs SWOT analysis, measures and analyzes data, and utilizes tools and techniques from established quality management practices such as Six Sigma, Sterling, and others to achieve organizational performance excellence.
• Utilizes initiative and creative planning in devising new methods and approaches to current practices. Implements methods, develops tools, creates procedures, develops process maps and oversees process improvements as necessary.
• Supporting quality improvement efforts such as process mapping, root cause analysis, process improvement and action planning; facilitating development of internal policies and procedures; and other activities which result in improved health and organizational results.
• Utilize the Plan, Do, Check, Act method of continuous quality improvement. Coordinate with the Program Managers to develop inspections to identify areas of deficiency, determine corrective actions, and implement solutions in

keeping with strategic objectives. Develop/administer competency-based assessment tools. Ensure accuracy of cost benefit analysis, process improvement activities and project management activities. Keep Senior Leadership and supervisors informed of issues that may arise and on the progress of projects and charters.

• Assists with data and content for Posters, StoryBoards, Abstracts etc.
• Assists with preparing and monitoring Program Evaluations and Corrective Action Plans (CAP) as required.

Performs other duties as assigned

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective communication; the principles of human behavior, learning, and communication; instructional design theory and implementation; the principles, methods, and techniques of training or instruction; methods of compiling, organizing and analyzing data; various audio-visual equipment, computer applications, and software programs and skilled in usage of such.
• Communicate effectively with members at all levels of the organization and other stakeholders.
• Establish and maintain effective working relationships with others; assess budgetary needs; formulate policies and procedures.
• Utilize problem-solving techniques.
• Manage multiple projects timely.
• Understand and apply applicable rules, regulations, policies and procedures relating to program and\or operations.
• Develop approaches for implementing an idea.
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods.
• Train individuals or groups of people; evaluate and analyze data; work independently.
• Prepare and evaluate a variety of written training materials such as performance evaluations or reports.
• Plan, develop, coordinate, conduct, monitor and evaluate operations and activities; prioritize workload; develop various reports.

Qualifications:

Minimum:

Valid Driver's License

Preferred:

Bachelor's Degree 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Manatee County

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.