OPS STAFF ASSISTANT - 64941415 1

Requisition No: 841988 

Agency: Department of Health

Working Title: OPS STAFF ASSISTANT - 64941415 1

 Pay Plan: Temp

Position Number: 64941415 

Salary:  $16 to $18 an hour 

Posting Closing Date: 12/06/2024 

Total Compensation Estimator Tool

Duties and Responsibilities:

This position works in the environmental health division performing administrative duties providing courteous and efficient service in person and via the telephone answering calls, screening call taking complaints and making appropriate referrals. This position is subject to time constraints and must be performed with a high rate of accuracy. Required skills include effective communication, data collection and or ability to apply rules, regulations policies and procedures while maintaining the highest degree of customer service. The position may require reaching, bending, stretching, twisting, and stooping.

Works in Environmental Health section performing duties in compliance with Environmental Health manual 150-4, fiscal policies and other department policies, including coordination of customer applications and data input in the onsite sewage treatment and disposal systems, limited use drinking water systems, sanitary nuisance and biomedical and rabies programs. Communicates between customers and CHD field staff, issuance and filing of permits, filing and retrieval of plans records and files. Enters inspection data, site evaluation data for onsite sewage treatment and disposal system and limited use drinking water programs.

Collects and posts payments and reports fees collected for EH programs utilizing environmental health database. Ensures collections are forwarded to finance for deposit within the required time frames.  Generates annual permits, licenses and or sanitation certificates upon receipt of payment of such. Enters monthly data into the limited use drinking water data base. Generates monthly, quarterly and annual reports from environmental health database for review by supervisor.  Performs filing and retrieval of files. Sorts’ incoming mail for environmental health. Mails permits and other correspondence as required. Performs plan filing and file retrieval along with other clerical requirements. Issues receipts for “On Demand” payments.

Performs scanning of plans and files as requested and store within electronic format for retrieval as needed. Updates and archives existing paper files to bring up to date and in compliance with records retention requirements and space allocation and availability.

Coordinates customer applications and or complaints in putting them into environmental health data base to be reviewed by the environmental specialist.

Creates and reconciles invoices in My Florida Market Place. Creates purchase requisitions for Environmental health maintaining accountability of the entire purchase until the item is received and payment is processed remaining in compliance with time limits requirements and invoice processing.

Performs other related duties as directed and needed.

Knowledge, skills and abilities, including utilization of equipment, required for the position: 

• Knowledge of office procedures and practices
• Knowledge of the principles and techniques of effective communication.
• Knowledge of writing and understanding written sentences and paragraphs in work related documents.
• Knowledge of basic arithmetic. Knowledge of computer software including Microsoft word and excel.
• Knowledge of clerical procedures and systems.
• Ability to effectively communicate in writing and verbally as indicated by the needs of the client.
• Ability to perform basic arithmetical calculations
• Ability to manage ones time and work independently
• Ability to adjust to actions in relation to others actions
• Ability to deal with the public in a tactful and cautious manner
• Ability to maintain effective working relationships with others
• Skill to organize and remain organized
• Skill to listen to what other people are saying and ask questions as appropriate   

​​​​​​​Other job-related requirements for this position:

This position is in compliance with and monitors compliance of the mandatory requirements in section 215.422, Florida Statues 381.0204 and 381.006 and chapter 3A-24 Florida Administrative Code.

Incumbent may be required to work during or beyond normal work hours or days in the event of an emergency. Emergency duties require of the incumbent include working in special needs shelter or to perform emergency duties including but not limited to responses to or threats involving any disaster or threat of disaster, man-made or natural. 

Qualifications:

High School Diploma

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

 I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Manatee County 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.  

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.    

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.  

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.  

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.  

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.     

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.