GOVERNMENT OPERATIONS CONSULTANT II - 60011309

Requisition No: 863991 

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60011309

 Pay Plan: Career Service

Position Number: 60011309 

Salary:  $45,060.11 - $95,283.82 Annually 

Posting Closing Date: 10/30/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position serving as the Government Operations Consultant II within Facility Operations. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• This position requires lifting, pulling, and squatting. Duties of this position require the incumbent to be knowledgeable of and utilize the principles of Total Quality Management.
• This position requires highly skilled work designing equipment and coordinating engineering activities supporting 24-hour daily broadcast activities. The incumbent of this position may be required to operate a state vehicle in the performance of the duties and responsibilities of this position.
• Responsible for the research/writing, coordinating, producing, directing, designing computer generated animated graphics; editing operations on linear and non-linear editors; mixing audio tracks and distribution of broadcast production programs and web-based training modules for training/educational/information and public relations for the Hospital. This includes consultation with content experts, overseeing script writing, selecting actors and talent, story-boarding scenes, audio engineering, post-production operations, DVD authoring, web-based video output and execution of the program. Oversees all operations, maintenance and procedures of WFSH Channel 2 CCTV signals (incoming and outgoing), and routing schedules. This includes responding to duplication requests, inventory stock of duplication media, distribution of video programs and maintaining an updated inventory of recorded and edited master video tapes.
• Assists with identifying and analyzing areas within the hospital and works with management to develop resources (training videos, Presenter training, web-based training modules, Photoshop graphics, Channel 2, flyers, etc.) to address deficit areas on an ongoing basis. Research on an on-going basis information related to technological advances and system requirements.
• Responds to requests for Professional Development and Training media productions and to support and coordinate other mediums used, such as: posters, covers, flyers, video calendars, etc. Acts as quality controller for WFSH Channel 2 CCTV equipment,
• Produces Hospital newsletter. Provides audio/visual technical services. Operates satellite downlink. Installs video/audio equipment as needed. Repairs video/audio equipment as needed. Designs lighting schemes and ensures that all technical studio control room equipment is functioning properly. Advises and consults with programming and production personnel and develops audio and video techniques to enhance the production of television programs.
• Performs related work as requested by supervisor.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the methods of data collection and analysis. 
• Knowledge of basic management principles and practices. 
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of management practices. 
• Ability to organize data into logical format for presentation in reports, documents and other written materials. 
• Ability to conduct fact finding research. 
• Ability to utilize problem-solving techniques. 
• Ability to work independently. 
• Ability to plan, organize and coordinate work assignments. 
• Ability to communicate effectively. 
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• A bachelor's degree from a college or university in Marketing/Public Relations, Business Administration and four years of professional experience in marketing or related field is preferred.
• One year of experience in marketing strategy development.
• One year of experience writing formal business communications, including emails.
• Professional experience as described above can substitute on a year-for-year basis for the preferred college education.

Candidate Profile (application) must be completed in its entirety:

• Include the supervisor names and phone numbers for all periods of employment.
• Account for and explain gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.