GOVERNMENT OPERATIONS CONSULTANT II - 67965041 APD/ DDDP CHATTAHOOCHEE, FL
Requisition No: 855284
Agency: Agency for Persons with Disabilities
Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 67965041 APD/ DDDP CHATTAHOOCHEE, FL
Pay Plan: Temp
Position Number: 67965041
Salary: $25.00 HOURLY
Posting Closing Date: 07/03/2025
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AGENCY FOR PERSONS WITH DISABILITIES
POSITION: 67965041
POSITION TITLE: OPS Government Operations Consultant II
WORKING TITLE: Procedure and Documentation Specialist
POSITION NUMBER: 67965041
This posting may close before the posted closing date.
This position is not a Telework position and requires reporting to DDDP in Gadsden County.
The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.
This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.
APD’s Developmental Disabilities Defendant Program (DDDP) Overview
DDDP is a forensic facility working with individuals with disabilities in a secure setting that operates on the campus of Florida State Hospital in Chattahoochee, FL, where the campus and facilities are tobacco free.
Pathways is a 34-bed all male forensic facility working with individuals with disabilities in a secure setting. These individuals have been adjudicated by the courts as incompetent to proceed to trial and have significant behavioral and psychiatric issues. Pathways provides rehabilitative, vocational, and daily living skills training to the individuals served which allows for a smooth transition back into a non-secure residential or community setting.
These individuals have been adjudicated by the courts as incompetent to proceed to trial and have significant behavioral and psychiatric issues. DDDP provides rehabilitative, vocational, and daily living skills training to the individuals served, allowing for a smooth transition back into a non-secure residential or community setting.
*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.
SALARY RANGE
$25.00 Hourly
Position Summary
Main Purpose: The Procedure and Documentation Specialist is responsible for maintaining and improving the organization's operating procedures and related documentation. This role involves auditing existing procedures, collaborating with subject matter experts to ensure accuracy and relevance, updating documentation to current standards, and establishing effective systems for document control and dissemination. The incumbent in this position will work directly with the Director of Quality Assurance to complete the responsibilities listed below.
The Work You Will Do
Key Responsibilities:
• Conduct regular audits of existing operating procedures to assess their relevancy, accuracy, and adherence to current formats and standards, paying close attention to review due dates and input from subject matter experts.
• Update dated operating procedures to the current approved format, ensuring clarity, consistency, and accuracy of information.
• Schedule and coordinate review meetings with relevant stakeholders and subject matter experts to facilitate the timely and effective review of operating procedures.
• Identify and correct formatting issues within operating procedures to enhance readability and professional presentation.
• Create clear and concise process maps using Visio or other relevant software to visually represent operational workflows.
• Gather necessary information for procedure development and updates from various sources, including existing documentation, process maps, and input from stakeholders.
• Draft new operating procedures and revise existing ones, ensuring clarity, accuracy, and compliance with relevant regulations, industry standards, and company policies.
• Implement and maintain a robust system for version control to accurately track procedure revisions and ensure that all users have access to the most current approved documentation.
• Manage the organization's documentation library, including creating and maintaining an organized index and search system for easy access to procedures.
• Monitor changes to operating procedures, including tracking updates, revisions, and the creation of new procedures.
• Conduct regular audits of the procedure library to verify the accuracy, completeness, and effectiveness of the documented processes.
• Collect feedback from procedure users to identify areas for improvement and ensure procedures are practical and user-friendly.
• Monitor key metrics related to procedure compliance and effectiveness to identify trends and areas needing attention.
• Proofread and format all procedural documents to ensure clarity, readability, and accessibility for all users.
• Disseminate updated procedures to relevant personnel through appropriate channels, ensuring timely access to the latest information.
• Assist in the planning and preparation for facility-wide audits, including gathering relevant documentation and coordinating logistics.
• Support the execution of facility-wide audits by working with the Quality Assurance Team.
• Help track audit findings, corrective actions, and preventative actions in a centralized system.
• Follow up with relevant departments or individuals to ensure timely completion of audit-related action items.
• Assist in the compilation of audit reports and the communication of audit results.
Minimum Qualifications
- A valid driver’s license.
- High school diploma or its equivalent is preferred.
- Must be able to perform duties that involve direct contact with residents in a secure forensic facility.
Additional Requirements for This Position
- Certification in the Agency’s Crisis Prevention and Intervention Program. Advance training may be required.
- A pre-employment and annual TB screening.
- Annual CPR Certification.
Knowledge, Skills, And Abilities
- Strong attention to detail and a commitment to accuracy.
- Excellent written and verbal communication skills, with the ability to explain complex information clearly and concisely.
- Proficiency in using Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Experience creating process maps using Visio or similar software.
- Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
- Ability to work independently and collaboratively with cross-functional teams.
- Knowledge of documentation control principles and best practices.
- Understanding of quality management systems and compliance requirements.
Recruiting Contact:
APD Human Resources - Developmental Disabilities Defendant Program & Pathways
Telephone: (850) 793-7008
Profile Completion
To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year.
Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.
Retiree Notice
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.
Direct Deposit Program
As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.
Background Screening Requirement
It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.
No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.
Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.
APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).
All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at 1-877-562-7287.
Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
CHATTAHOOCHEE, FL, US, 32324
Nearest Major Market: Tallahassee