HUMAN SERVICES SUPERVISOR II - SES - 60006742

Requisition No: 856273 

Agency: Children and Families

Working Title: HUMAN SERVICES SUPERVISOR II - SES - 60006742

 Pay Plan: SES

Position Number: 60006742 

Salary:  $38,035.92 

Posting Closing Date: 07/16/2025 

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Human Services Supervisor II - SES

Monday-Friday 8:00am-4:30pm

Florida State Hospital 

Chattahoochee, FL

Duties and Responsibilities:

The incumbent of this position is responsible for supervising employees in Human Services Supervisor II –SES positions who ensure the provision of residential care, assistance with enrichment activities and support of treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The incumbent is responsible for ensuring that all subordinates treat people served in a respectful manner that preserves their dignity. The incumbent is responsible for ensuring that all subordinates develop and maintain a professional caregiver relationship with people served, and do not exceed relationship boundaries by developing personal friendships or sharing personal information. The incumbent is responsible for ensuring that all subordinates perform duties according to their position description and performance expectations.
•Communicate the direction of FSH, Service Area, and Unit to subordinates.
•Explain each performance expectation, reviewing listed operating procedures, documents, etc. and using specific examples ofexpected behavior.
•Observe, document and provide feedback on performance of each expectation.
•Review performance evaluations of employees who report to all direct care supervisor positions and provide feedback tosupervisors.
•Explain changes in operating procedures involving subordinate duties.
•Review all types of documentation and provide feedback on accuracy.
The incumbent is responsible for ensuring a physically and emotionally safe and secure environment for people served.
•Observe all unit wards or pods, document and report safety hazards and maintenance deficiencies.
•Observe subordinate interactions and interventions with people served, coworkers, and subordinate employees, looking forbehavior that is respectful, professional, maintains dignity, supports recovery and teamwork, and creates a work environment freeof violence and harassment.
•Document and provide feedback to subordinates regarding interactions and interventions with people served and interactionswith coworkers.
The incumbent is responsible for providing oversight to all direct care processes on all shifts.
•Manage procedures for hiring and selecting performance expectations for all direct care employees within the unit.
•Manage all unit processes for direct care work schedules, supervision of people served, and prevention and management ofpsychiatric crises with people served.
•Ensure all subordinates receive required education and training.
•Track and monitor all disciplinary actions to ensure fair, consistent application of policy for all direct care staff.
•Develop, evaluate and improve all unit direct care processes and operating procedures.
•Maintain records and documentation for unit direct care personnel.
•Serve as member of the unit management team.

The incumbent monitors all documentation and regulations to ensure the certified ward is compliant with all federal guidelines.

The incumbent serves as Unit Director during any absence.

Knowledge, skills and abilities, including utilization of equipment, required for the position: Including utilization of equipment,required for the position:

Ability to create a safe recovery environment through use of verbal and non-verbal communication.

Ability to create a safe recovery environment through use of physical intervention skills.

Ability to document factually and objectively.

Ability to supervise employees in UTRSII positions.

Ability to manage direct care procedures for unit.

Ability to manage unit direct care hiring and performance review procedures.Ability to manage all unit direct care procedures and processes.

Ability to communicate and deploy information to subordinate employees in a manner that enables them to fulfill expected duties.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.