HUMAN SERVICES WORKER II - F/C OPS - 60953483

Requisition No: 860040 

Agency: Children and Families

Working Title: HUMAN SERVICES WORKER II - F/C OPS - 60953483

 Pay Plan: Temp

Position Number: 60953483 

Salary:  $17.11/per hour 

Posting Closing Date: 09/14/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

 THIS REQUISITION WILL BE USED TO FILL MULTIPLE VACANCIES IN CIVIL AND FORENSIC REHABILITATION SERVICE AREAS.

 24 hours per week, schedule will vary based on department needs.

This is a highly responsible and professional position serving as a Human Services Worker II – F/C OPS within Rehabilitation Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• Responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. The incumbent is expected to treat people served in a respectful manner that preserves their dignity. Responsible for developing and maintaining a professional caregiver relationship with people served and shall not exceed relationship boundaries by developing personal friendships, sharing personal information or exchanging personal items.
• Preserving the rights, safety and security of people served via Observation, Communication and Intervention: At all times to learn what type of environment and interactions make clients feel safe, secure and calm and to identify distressful stimuli or triggers, When providing ward coverage, When escorting to and from activities and appointments to ensure that they arrive safely, During meals to monitor intake and ensure that they don’t choke or trade food, When a person served is placed on special observation status to address dangerous or high risk behaviors, When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise, At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns, When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns, Separate clients from distressful stimuli and assist in resolving conflict, Ensure that people served are not neglected, abused or exploited; and ensure that such circumstances are reported to the abuse hotline if applicable, Ensure safety during medical or disaster emergencies, Ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints.
• Supporting activities of daily living of people served by assisting or performing tasks as described in Children and Families Operating Procedures (CFOP) 155-1: Staff will remain competent in these identified tasks including: handwashing, proper body mechanics, assisting with positioning in a chair or bed, transferring from one position to another, assist a person who is falling, ambulation, documentation of progress notes, measure height and weight, vital signs, perform mouth checks during medication pass, dressing and undressing, bathing, hair care, nail care, mouth care, assist with feeding, collect urine and stool specimens, document intake and output.
• Documentation: Description of behavior of person served while not experiencing distress, being escorted, eating meals, on special observation status, in the seclusion room and in restraints, Behavior and events related to the well-being and recovery of people served, Distressful stimuli and triggers and behaviors that may represent medication side effects, Location of people served when checking wards, transporting and during Freedom of Movement check-in/out times, Discovery of contraband, Personal property, personal hygiene practices, and vital sign and weight readings, Provision of services and information related to Recovery Plan objectives, Responses of people served when encouraged to attend activities.
• Assessment of needs and service provision by way of: Assist with meaningful life activities including, but not limited to, mail and phone correspondence, Encouraging people served to attend scheduled or alternative engagement activities, Support treatment and psychiatric rehabilitation services by assisting with homework, skills practice, reading, etc., Provide services identified on a person’s Recovery Plan, Communicate with people served to support the achievement of Recovery Plan objectives, Serve as a personal advocate by communicating with other service team members and documenting information. relative to psychiatric rehabilitation, stabilization and recovery of people on assigned unit.
• Act as residential living area coordinator in the absence of assigned supervisory staff member.
• Perform other duties as assigned.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the practices used in the treatment of mental health problems.
• Ability to assist in carrying out prescribed rehabilitation treatment programs.
• Ability to administer routine medications and prescribed treatments under supervision.
• Ability to make observations of clients and to identify changes and unusual occurrences.
• Ability to maintain charts.
• Ability to perform basic housekeeping duties.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• Must be 18 years of age at time of hire.
• Six months of experience working in a medical, psychiatric, nursing, or childcare setting, customer service experience or in working with developmentally disabled persons; or in working in a correctional facility orcollege or vocational/technical training from an accredited institution at the rate of 15 semester, 22 quarter or 360 classroom hours; or do you possess a current State of Florida Certified Nursing Assistant (C.N.A.) license. 

Candidate Profile (application) must be completed in its entirety:

• Include the supervisor names and phone numbers for all periods of employment.
• Account for and explain gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.