OPERATIONS & MGMT CONSULTANT MGR - SES - 60006420

Requisition No: 855965 

Agency: Children and Families

Working Title: OPERATIONS & MGMT CONSULTANT MGR - SES - 60006420

 Pay Plan: SES

Position Number: 60006420 

Salary:  $49,584.67 - $109,561.72 Annually 

Posting Closing Date: 07/13/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position that will serve as a Operations & Management Consultant Manager – SES.  This position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. 

Specific Duties and Responsibilities include:

• This position involves professional and highly responsible, administrative work assisting the Chief Hospital Administrator - DCF in supervising the operations and activities of support functions at Florida State Hospital including: Health Information Services, Food Services, Canteen/Gift Shop, Communications, Laundry Department, Environmental (regulatory and code enforcement), and Print Shop/Post Office. Responsible for direct supervision and oversight, including providing consultation and leadership to subordinates in all matters relating to the performance of their assigned areas/duties. Provides standards of performance through performance appraisals in accordance with DCF rules/regulations. Administers counseling when needed and proper disciplinary actions in accordance with DCF rules/regulations. Recommends hiring, transfers, promotions and terminations. Oversees the daily operations of Facilities Maintenance, Housekeeping and Food Services Departments, overseeing the administration of third-party contracts for these areas. Advises Hospital Administrators and Department Managers on operational issues.
• Serves as liaison between the facilities and Information Technology Shared Services.
• Maintains effective relationships between facility staff and management to facilitate maximum productivity as well as early problem identification and resolution.
• Involvement in directing, developing and implementing facility procedures, goals and objectives designed to meet the needs and mission of the hospitals. Evaluates and improves effectiveness of programs, assuring management excellence, and customer/partner satisfaction in the most cost-effective manner possible.
• Reviews and analyzes periodic reports of key indicators of administrative and managerial performance, ensuring that necessary corrective actions are accomplished in a timely manner.
• Participates in licensure reviews and monitoring visits conducted at the facility by internal or external groups.
• Assists in the development and implementation of budgetary needs and controls.
• Ensures adherence to federal, state, and other applicable regulatory requirements.
• Assists in the development of the annual Fixed Capital Outlay and OCO requests.
• Consults with appropriate persons pertaining to planning and programming developments for the mental health treatment facilities.
• Serves as a member of various committees as assigned.
• Performs other related duties as required.

Knowledge, Skills and Abilities required for the position:

• Knowledge of basic management principles and practices.
• Knowledge of the methods of data collection and analysis.
• Ability to supervise people.
• Ability to manage a consultative program designed to ensure the resolution of managerial and operational problems.
• Ability to determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to assess budgetary needs.
• Ability to formulate policies and procedures.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to organize data into logical format for presentation in reports, documents and other materials.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.
• Ability to conduct fact-finding research.
• Ability to work independently.
• Ability to solve problems and make decisions.

Minimum Qualifications:

• A bachelor's degree from a college or university and four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work is preferred. 
• Two years of experience supervising or serving in a leadership role.
• Two years of experience implementing and managing complex projects.
• A master's degree from a college or university can substitute for one year of the required experience. 

• Professional experience as described above can substitute on a year-for-year basis for the required college education. 

Preference will be given to applicants who have:

• Three years of project management experience.
• Three years of facilities & operations management experience.
• Three years of contract oversight experience

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

#SAMH

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.