OPERATIONS REVIEW SPECIALIST - 67014021 APD/ DDDP AND PATHWAYS CHATTAHOOCHEE, FL

Requisition No: 870774 

Agency: Agency for Persons with Disabilities

Working Title: OPERATIONS REVIEW SPECIALIST - 67014021 APD/ DDDP AND PATHWAYS CHATTAHOOCHEE, FL

 Pay Plan: Career Service

Position Number: 67014021 

Salary:  $1,850 -$2,615 biweekly. Salary will be dependent on education and experience. 

Posting Closing Date: 03/09/2026 

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AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: Operations Review Specialist

Working Title: Risk Manager

POSITION NUMBER: 67014021

OPEN COMPETITIVE OPPORTUNITY

SALARY RANGE:  $1,850 -$2,615 biweekly.  Salary will be dependent on education and experience.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• Paid Maternity and Parental Leave.

• https://compcalculator.myflorida.com/

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application.

Position Summary

Duties of an Operations Review Specialist include:

This position serves as the DDDP/Pathways Risk Manager/Safety Officer and conducts highly responsible professional, managerial, and administrative work to reduce, control, or eliminate the possibility of incidents to resident, staff, and visitors at the institution; thereby minimizing overall program risk. This is accomplished by assessing, planning, and coordinating responsibilities to prevent or minimize accidental injury, illness, property damage, or other preventable loss or negligent acts. 

The Risk Manager/Safety Officer is responsible for the overall coordination of the incident reporting system and the general liability program for DDDP/Pathways. Analyze a magnitude of daily resident incident reports in a priority manner.  Review reports for timeliness, content, accuracy, and ensuring compliance with applicable Florida Statutes, Florida Administrative Codes, Department Regulations, and DDDP/Pathways Operating Procedures.  Analyze the frequency, causes, general categories and types of incidents causing injury to residents.  Analyze incident reports and make recommendations to reduce the frequency and severity of resident injuries.  Make recommendations for corrective measures in problem areas. 

Completes documentation review and analysis of incidents to include reportable and critical incidents assessing program compliance and integrity.  Conducts routine meetings with various disciplines to assess compliance and develop corrective action plans as needed. Maintains data for post event reviews.

Serves as the DDDP/Pathways Safety Officer and Chairperson for the Safety Committee.  Holds monthly committee meetings, types/distributes minutes and tracks resident safety action items until completion.

Ensures compliance with risk management Florida Statutes, Florida Administrative Codes, Florida Department of Health, the Safe Medical Devices Act, and Agency for Persons with Disabilities Regulations.

Produce and provide monthly/quarterly/annual comprehensive statistical reports to Administration/Governing body which includes information about all activities of risk management.  Produces monthly, quarterly, and annual analytical reports for residential units at DDDP/Pathways.

Performs special assignments such as researching, gathering information, analyzing, and stratifying data, and participates in ward government meetings.  

Program Overview

The Developmental Disabilities Defendant Program operates on the campus of Florida State Hospital in Chattahoochee and at Sunland in Marianna under the auspices of The State of Florida Agency for Persons with Disabilities (APD). The Developmental Disabilities Defendant Program (DDDP) is dedicated to empowering persons with developmental disabilities charged with a felony crime to:

1.         Acquire the skills and supports that will prepare them for success in their future environments.

2.         Acquire the skills needed to become competent to stand trial.

Minimum Qualifications

•           A valid driver’s license.

•           Six (6) years of professional experience in systems analysis, management analysis, program planning or evaluation.  Post-secondary education may substitute on a year-to-year basis for required experience.

•           Three (3) years experience in tracking data in Microsoft applications such as excel, access, PowerBI, etc.

•           Preference will be given to candidates with bachelor or master degree.

            Knowledge, skills and abilities, including utilization of equipment, required for the position:

Knowledge of methods of data collection and analysis, basic management principles and practices.  Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices, to organize data into logical format for presentation in reports, documents and other written materials, to conduct fact finding research, utilize problem solving techniques, work independently, to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities, to plan, organize and coordinate work assignments, to communicate effectively, and to establish and maintain effective working relationships with others.

            Other job-related requirements for this position:

•           Certification in the agency approved crisis prevention and intervention program at the Advanced level is required unless the incumbent requests reasonable accommodation supported by an annual medical certification.  Incumbent is required to submit to pre-employment TB screening and on an annual on-going basis as prescribed by DDDP.

•           Maintain confidentiality of employee and/or resident information.  This specific standard is mission critical as the Agency is entrusted with information about employees and residents, which is protected by HIPAA and other federal and state laws.  The Agency’s ability to maintain and protect confidential information has a direct relationship to our ability to gain and maintain the public’s trust.

•           Employees of the Agency for Persons with Disabilities are required to demonstrate total commitment to outstanding customer service.  This includes, but is not limited to, acting in a responsive, professional, courteous manner with the employees, customers, and public we serve at all times.

Additional Information

We are dedicated to empowering persons with developmental disabilities charged with a felony crime to acquire the skills needed to become competent to stand trial, and to acquire the skills and supports that will prepare them for success in their future environments.

This position may be required to perform essential services before, during, and after an emergency per APD OP 2-0035.    This position is critical to the safety and supervision of residents and may require the incumbent to work beyond their normal work schedule to maintain minimum coverage levels in the facility. 

Our campus and facility are tobacco-free.   

Recruiting Contact:        

Jodi NeSmith        

Recruitment Manager- Developmental Disabilities Defendant Program & Pathways    

Agency for Persons with Disabilities        

Telephone: (850) 793-7075 

Email: jodi.nesmith@apdcares.org       

 WORK SCHEDULE   

This position is located at a 24-hour facility.  Staff members must be agreeable to working a shift schedule; regular, evening, or night. Days Off: Varies.  

Employees may be required to work additional days/hours based upon the needs of the facility and center.  This includes, but is not limited to ensuring facility coverage, activities, holidays, and emergency situations.  

Direct Deposit Program – As a condition of employment, a person appointed to a position in State government is required to participate in the Direct Deposit Program.  

BACKGROUND SCREENING REQUIREMENT- It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency. Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.   

THIS POSITION REQUIRES A BACKGROUND INVESTIGATION INCLUDING FINGERPRINTING, PURSUANT TO S. 110.1127(1), FLORIDA STATUTES.   

VETERANS’ PREFERENCE:  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.    

 WE HIRE ONLY U.S. CITIZENS AND THOSE LAWFULLY AUTHORIZED TO WORK IN THE U.S. APD PARTICIPATES IN THE U.S. GOVERNMENT’S EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-VERIFY).  E-VERIFY IS A PROGRAM THAT ELECTRONICALLY CONFIRMS AN EMPLOYEE’S ELIGIBILITY TO WORK IN THE UNITED STATES AFTER COMPLETION OF THE EMPLOYMENT ELIGIBILITY VERIFICATION FORM (I-9).   

ALL APPLICANTS SHOULD COMPLETE THE ON-LINE APPLICATION PROCESS.  IF ASSISTANCE IS NEEDED TO APPLY FOR THIS POSITION, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT 1-877-562-7287. RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED TO BE CONSIDERED FOR THIS POSITION. ANSWERS TO THE QUALIFYING QUESTIONS MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.