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Date: Oct 12, 2017

Location: CHATTAHOOCHEE, FL, US, 32324

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 22115 

Agency: Agency for Persons with Disabilities


Position Number: 67072552 

Salary:  $1,191.87 BIWEEKLY 

Posting Closing Date: 10/25/2017 






  • A bachelor's degree from an accredited college or university in social work, psychology, education or nursing and three years of professional experience in providing social work, health education, nursing or counseling services; or
  • A master's degree from an accredited college or university in social work, psychology, education or nursing and two years of professional experience as described above.


Duties and Responsibilities

This is a highly responsible clinical/administrative position that serves as a Support Coordinator and involves the coordination of resident support implementation within a specified treatment unit.  Areas of responsibility include specific duties to be performed before, during and after support plan meeting, as well as maintaining appropriate documentation and records to ensure compliance with applicable state and facility rules, regulations, procedures, guidelines and directives.  The Support Coordinator maintains an ongoing, meaningful relationship with each resident and advocates for the resident at all times.  The incumbent assigned to this position is the single point of accountability for overall services to the resident


Support Plan - Preparation

•             Maintains ongoing Support Plan schedule system

•             Informs residents, family members, significant others, and team members of meeting times and locations in writing in a timely manner.  Ensures this notification is recorded in the medical record.

•             Meets with each resident to be reviewed prior to the support plan meeting to prepare them for the meeting and to identify relevant issues/concerns that resident would like to be addressed.

•             Reviews prior evaluation reports, progress notes, and assessments of each resident to be reviewed and identifies issues/needs or inconsistencies that need to be addressed.

•             Prepares written meeting agenda(s) as necessary and dispense to team members in a timely fashion.


Support Plan Team Meeting – Facilitation

•             Serves as chairperson of support plan meetings

•             Facilitates the team process in reviewing the individual’s progress since last review.

•             Integrates input from the resident, team members and others in developing support plans that are acceptable to all parties involved.

•             Ensures active and respectful participation of resident and serves as resident’s advocate in situations involving disagreement or conflict.

•             Guides meeting participants to effective, consensual decision making

•             Utilizes best business practice team building skills in accomplishing above (i.e. problem-solving, conflict resolution, accurate and active listening, consensus building and resident engagement)


Coordination of Over-All Services

•             Ensures that all issues are documented on the support plan.

•             Provides copies of updated plan to all team members or other service providers with action items that relate to services to be delivered by each member clearly highlighted

•             Develops a system of ongoing monitoring and evaluation of service providers to ensure that services are delivered as prescribed by the support plan.

•             Provides systematic feedback of service delivery to supervisor and providers regarding staff performance issues and/or corrective actions necessary to properly implement support plans.

•             Completes all admission documentation, psychosocial assessments, summaries and reports (monthly, annually, daily) as required or directed by appropriate management staff.

•             Assures that all service activities are incorporated in the resident’s schedules.

•             Identifies need for follow-up meetings or special staffing and schedule as necessary.  Chairs the interdisciplinary reviews on a quarterly or on an as needed basis for identified residents on respective caseload.

•             Assures appropriate follow-up review of consultations and referrals.

•             Coordinates the discharge process including but not limited to completion of placement referrals and coordinating outside contacts.


Resident Relationship/Advocacy

•             Maintains ongoing, meaningful relationships with assigned resident and meets with each resident as needed at least monthly with progress note documentation.

•             Ensures empowerment of resident within support plan process, through active encouragement engagement and involvement of resident.

•             Advocates for resident at all times and strives to refocus treatment staff on resident as priority.

•             Works closely with each residents Personal Advocate to promote continuity of care.

•             Monitors, make recommendations regarding facilities, documents and reports information regarding the movement of residents.


Community Liaison

•             Maintains ongoing communication with Residential Planning Coordinators and Court Liaisons and other Community Personnel and ensure that they are informed of support plan reviews of individual residents.  Ensures this notification is documented in the medical record.

•             Coordinates outside contacts for residents with family, friends, the legal system, and others.  Provides case management guidance and counseling to residents and their families.

•             Coordinates and ensures that all releases (including LOA) are appropriately scheduled, coordinated and enacted.  This includes all appropriate notification and documentation.


Training and Education

•             Meet regularly with other Support Coordinators and supervisor to review issues and concerns relating to role, function and procedures for exercise of the position

•             Attends all mandatory training.


Other Delegated Responsibilities

•             Completes Quality Management/Risk Management duties as assigned

•             Identifies resources required in the facility and community.

•             Identifies and facilitates ward and unit based therapeutic approaches and programs in concert with the Unit Management Team.

•             Completes Questionnaire for Situational Information (QSI) as assigned.

•             Ability to document and ensure documentation is completed as required.

•             Completes all required training. Maintain PASS certification as required.

•             Maintain timesheet, ensuring accuracy and submit timely in accordance with policy and procedure.

•             Performs other duties as assigned.

                Knowledge, skills and abilities, including utilization of equipment, required for the position:

•             Knowledge of rehabilitation or mental health treatment techniques.

•             Knowledge of the principles and practices of social work, education or counseling.

•             Knowledge of methods of compiling, organizing and analyzing data.

•             Ability to administer or participate in major mental health service programs and functions.

•             Ability to conduct on-site evaluations of facilities and programs.

•             Ability to interpret and coordinate the implementation of mental health service programs, goals and administrative procedures.

•             Ability to maintain liaison with other agencies.

•             Ability to plan, organize and coordinate work assignments.

•             Ability to communicate effectively.

•             Ability to establish and maintain effective working relationships with others.



                Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite):



                Other job-related requirements for this position:


•             A bachelor's degree from an accredited college or university in social work, psychology, education or nursing and three years of professional experience in providing social work, health education, nursing or counseling services; or

•             A master's degree from an accredited college or university in social work, psychology, education or nursing and two years of professional experience as described above.

•             Prevention and Safety Strategies (PASS)  at the Advanced level is required unless the incumbent requests a reasonable accommodation supported by an annual medical certification.  Incumbent is required to submit to pre-employment TB screening and on an annual on-going basis as prescribed by DDDP.

•             Maintain confidentiality of employee and/or resident information.  This specific standard is mission critical as the Agency is entrusted with information about employees and residents which is protected by HIPAA and other federal and state laws.  The Agency’s ability to maintain and protect confidential information has a direct relationship on our ability to gain and sustain the public trust.

•             Based on the duties and essential functions of this position, incumbents will be required to spend a minimum of 75% of work time performing duties which involves direct contact with residents in a secure forensic facility.  This position requires lifting, pulling and squatting.

•             Employees of the Agency for Persons with Disabilities are required to demonstrate total commitment to outstanding customer service.  This includes, but not limited to, acting in a responsive, professional, courteous manner with the employees, customers and public we serve at all times.





BACKGROUND SCREENING REQUIREMENT: It is the policy of the Agency of Persons with Disabilities that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Also, employees are subject to background re-screening at least every five (5) years.

Persons requiring special disability accommodations in order to participate in the application/selection process should call (850) 663-7738.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee