SOCIAL SERVICES MANAGER-SES - 60005599

Requisition No: 862764 

Agency: Children and Families

Working Title: SOCIAL SERVICES MANAGER-SES - 60005599

 Pay Plan: SES

Position Number: 60005599 

Salary:  $46,200.18 - $50,820.12 Annually 

Posting Closing Date: 10/19/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position serving as the Social Services Manager-SES within Program Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• This is professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.). This is a complex administrative and consultative work affecting the operations of an essential department within a large state mental health hospital relating to the assessment, treatment and discharge of residents.
• Manages all levels of staff in the department by acting as hiring authority, reviewing or conducting performance evaluations, directing workloads, workflows, deadlines, work objectives and time utilization. Monitors all aspects of service delivery assuring management excellence through best practices, service integration and therapeutic interventions to support facility strategic objectives, including customer satisfaction and treatment excellence and efficiency. Monitors leave and attendance, assures coverage in all operational units and plans for best use of employee resources.
• Develops policies and procedures, coordinates department activities with other departments and units, maintains effective communication with subordinate and superior staff, represents Social Services on hospital wide committees, taskforces and program planning groups. Represents the hospital in community-based meetings and planning groups and ensures continuity of care through the implementation and monitoring of resident discharge procedures in association with the Care Coordination Unit. Develops guidelines for effective program and service delivery.
• Encourages management and treatment excellence through participation in Quality Management processes, continuous quality improvement projects, and through tracking of data for unit summary of performance and other critical issues to be determined in conjunction with the AIS for Programs.
• Conducts training of employees in treatment and case management approaches, motivates employees to improve the quality and quantity of work, and develops or provides effective internship and licensing supervision programs coordinating with appropriate universities or state boards.
• Provides consultation to staff and other employees and groups in interpretation of psychosocial assessment and history data, current treatment interventions and appropriate case planning and management.
• Will be available to assist other staff with transportation on recreational outings, escort individuals to appointments for prosthetic devices or hospital wide celebrations, and transport individuals to the community for discharge readiness appointments or actual discharge placement.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities required for the position:

• Ability to understand and apply applicable rules, regulations, policies and procedures relating to social services activities.
• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to develop and implement various program monitoring methodologies and techniques.
• Ability to provide in-service training on mental health related activities.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to prioritize workload.
• Ability to plan, organize and coordinate work assignments.
• Ability to develop various reports.
• Ability to establish, build and maintain effective working relationships with others.
• Ability to communicate effectively.
• Ability to work independently and as part of a team.

Minimum Qualifications:

• A bachelor's degree from an accredited college or university is preferred and three years of professional experience in developmental disabilities, special education, mental health, counseling, guidance, social work, health or rehabilitative programs. 
• A master's degree from an accredited college or university can substitute for one year of the required experience. 
• One year of experience writing formal business communications, including emails. 
• Two years of professional experience supervising or serving in a leadership role. 
• Professional experience as described above can substitute on a year-for-year basis for the preferred college education. 

Preference will be given to applicants who have:

• Experience in working with Mental Health assessment, treatment & discharge of patients. 
• Experience in interpretation of psychosocial assessment, history data, & treatment interventions. 

Candidate Profile (application) must be completed in its entirety:

• Include the supervisor names and phone numbers for all periods of employment.
• Account for and explain gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.