WORD PROCESSING SYSTEMS OPERATOR-F/C - 60064467

Requisition No: 875292 

Agency: Children and Families

Working Title: WORD PROCESSING SYSTEMS OPERATOR-F/C - 60064467

 Pay Plan: Career Service

Position Number: 60064467 

Salary:  $34,670.00 - $44,994.32 Annually 

Posting Closing Date: 05/14/2026 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS VACANCY ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE POSITIONS.

This is a highly responsible and professional position serving as the Word Processing Systems Operator – F/C within Unit 21. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

The applicant selected to fill this position shall be required to submit to a pre-employment medical examination.  This position requires lifting, pulling, and squatting.  Duties of this position require the incumbent to be knowledgeable of and utilize the principles of Total Quality Management.  The employee in this position spends a minimum of 75% of his/her time performing duties as outlined on the official position description, which involves contact with residents in a Forensic facility or institution.

This position involves highly responsible and complex clerical duties under the supervision of the Medical Unit Supervisor.  This position works closely with, and cross trains, with three other clerical staff to assure that the unit continues to run smoothly on a daily basis.

• Input data on the Assessment, Reassessment and Service Implementation Plans, and Minimum staffing excel spreadsheets and route to appropriate personnel and processing.  Types correspondences, memos, forms, policies, and procedures and other communications as assigned by supervisor.  Uses computer to prepare all unit reports and update unit performance boards using the various programs such as Jetforms, Visio, Microsoft graphs, Access and Excel.  Use Microsoft Access to retrieve resident information.  Records and types minutes and uses computer cc-mail to correspond.  Uses computer system 36 Novel to input inservice training for entire unit.  Uses computer system Novel 36 to update seclusion and restraint pertinent information for unit use.  Updates and/or corrects all unit and ward forms on a weekly basis.  Maintains accurate and up-to-date resident related records and calendars.  Assists with the completion of forms for residents who are discharged.  Assists with direct flow of correspondence to and from both residents and staff.  Coordinates flow of appropriate materials to residents' medical records.  Maintains card file for all residents.  Maintains unit filing system.  Maintains unit policies and procedures manuals.
• Responsible for ordering unit supplies such as washing powders, toothpaste, cleaning supplies, clothes for residents, office supplies, computer supplies, and all medical supplies from hospital supply as needed.  Verifies all receiving reports for items received in unit.  Responsible for ordering twenty-five or more non-medical forms for the unit.
• Responsible for coordinating travel arrangements for both residents and staff.  Types necessary forms and routes for appropriate signatures.  Types reimbursement forms for employees and maintains related files.
• Answers telephone, routes calls and performs receptionist duties.  Relieves Clerk Typist Specialist with timekeeping duties and residents' accounts.  Assist with Position Descriptions, Performance Standards, and Review and Performance Planning for unit employees.  Assist with Employee Notice of Injury and Form 986.  Assists with typing daily and infection control reports.  Relieves Medical Unit Supervisor as needed.  Assists with procurement and maintenance of equipment and supplies for the unit.  This includes purchase requisitions for items not available through hospital supply department.  Assists with purchase requisitions to various vendors.  Assist with maintaining related records.  Performs other related duties as required.

Knowledge, Skills and Abilities required for the position:

• Knowledge of correct spelling, punctuation and grammar usage.
• Knowledge of letter, report and tabular formats.
• Skill in typing.
• Ability to operate word processing equipment.
• Ability to use correct spelling, punctuation and grammar.
• Ability to type letters, memoranda and other standard business forms in correct format.
• Ability to proofread typed material for typewritten and grammatical errors and to make necessary corrections.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• One year of work experience in the operation of word processing equipment; or two years of secretarial or clerical work experience; or
• Completion of 720 classroom hours of vocational/technical training in word processing at an accredited institution, or
• Possession of a Certified Professional Secretary Certificate.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required two years of secretarial or clerical work experience.
• Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required two years of secretarial or clerical work experience.
• A high school diploma or its equivalent can substitute for one year of the required two years of secretarial or clerical work experience.

Preference will be given to applicants who have:

• Prior experience in timekeeping and/or Human Resources

Candidate Profile (application) must be completed in its entirety:

• Include the supervisor names and phone numbers for all periods of employment.
• Account for and explain gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.