FAMILY SUPPORT WORKER OPS - 60901125

Requisition No: 832077 

Agency: Children and Families

Working Title: FAMILY SUPPORT WORKER OPS - 60901125

 Pay Plan: Temp

Position Number: 60901125 

Salary:  15.75 per hour 

Posting Closing Date: 07/12/2024 

Total Compensation Estimator Tool

OCCUPATION PROFILE 

JOB FAMILY: COMMUNITY AND SOCIAL SERVICES 

OCCUPATIONAL GROUP: COUNSELING AND SOCIAL WORK 

FAMILY SUPPORT WORKER – OPS 

Department of Children and Families 

Chiefland, Florida 

THIS REQUISITION WILL SERVE TO FILL A FAMILY SUPPORT WORKER POSITION IN Chiefland, FL 

Interested parties need to complete the application using the on-line People First system.   Experience, education and/or training used to meet the minimum qualifications, and in response to the pre-qualifying questions, must be verifiable through information contained in your application.  In addition all gaps in employment must be accounted for and explained. 

Incomplete applications will not be considered.  It is unacceptable to use the statement "See Resume" in place of putting work history on the application. 

DESCRIPTION 

This is work assisting professionals in Child Protective Investigations to provide client services and support for families.  

• Coordinate and provide necessary transportation for families – transport clients by appointment arranged through liaison to various locations. 

• Maintain and update client files, maintain vehicle logs, assist in records retrieval (picking up law enforcement, medical, court records etc.) 

• Input case information into internal FSFN system; monitor FSFN for receipt of incoming child abuse/neglect  reports;  assemble new reports into case files with the necessary reports, forms, and background searches;  disseminate reports per rotation schedule as outlined by supervisory staff;   address and assign incoming OTI and transfer requests from other counties. 

• Assist clients in identifying available benefits and social and community services and help clients obtain them; assists clients in completing forms for services and benefits 

• Assist investigators in maintaining caseload of families receiving social services 

• Copying/faxing/filing/correspondence as directed by supervisory staff with regard to special projects;  drafting and sending case closure letters on all closed CPI investigations 

• Observe/supervise parent visitation 

• Perform related work as required; provide phone and client contact support.  This employee functions on an independent level while performing a variety of duties that require initiative and sound judgment. 

MINIMUM REQUIREMENTS 

• Must possess and maintain a valid driver’s license. 

• Must possess operational private vehicle for use in the performance of daily work activities.  Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage.  The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. 

• 1 or more years of experience in a paraprofessional position - this paraprofessional must be able to perform tasks requiring significant knowledge in the Child Protection or Social Work field, and may even function independently of direct professional supervision. (Associate's degree or Bachelor's degree from an accredited college or university may substitute for the 1 year requested).   

KNOWLEDGE, SKILLS AND ABILITIES 

• Demonstrates professional competency and works well with others;  communicates clearly and listens effectively; keeps others informed 

• Well organized, uses time effectively, acts independently; takes initiative and is proactive with regard to work assignments 

• Knowledge of major computer programs/software, knowledge of office machines 

Candidate Profile (application) must be completed in its entirety. 

• Include supervisor names and phone numbers for all periods of employment. 

• Account for and explain any gaps in employment so that the hiring process is not delayed. 

• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

• It is unacceptable to use the statement “See Resume” in place of entering work history. 

• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.    

Benefits of Working for the State of Florida: 

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: 

• No state income tax for residents of Florida; 

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; 

• Retirement plan options, including employer contributions 

(For more information, please click www.myfrs.com); 

For a more complete list of benefits, visit www.mybenefits.myflorida.com. 

Growth Opportunities: 

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. 

About Department of Children and Families: 

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. 

Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. 

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.  

To learn more please visit https://www.myflfamilies.com/.  

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. 

• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. 

• We hire only U.S. citizens and lawfully authorized alien workers. 

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. 

SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov. 

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.