MAIL CENTER CLERK - 55006207

Requisition No: 885159 

Agency: Department of Transportation

Working Title: MAIL CENTER CLERK - 55006207

 Pay Plan: Career Service

Position Number: 55006207 

Salary:  $34,589.89 - $44,763.39 

Posting Closing Date: 10/11/2026 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

305 / Facilities Management

OPEN COMPETITIVE

CAREER SERVICE

FULL-TIME

CONTACT PERSON:  Jennifer Bell

CONTACT PHONE NUMBER: (850) 330-1569

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers.  Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Mail Center Clerk/ District Three/Transportation Support Office/Facilities Management

This position will ensure incoming and outgoing mail are received, sorted and distributed in a timely manner.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

District Three, 1074 Highway 90, Chipley, Florida 32428

Your Specific Responsibilities:

Ensures incoming mail and outgoing mail, packages, courier deliveries and other special items are received, sorted, distributed, and delivered to the correct addressee in an accurate and timely manner. Processes mail/package items utilizing the most efficient means that meets the needs of the customer. Tracks and ensures timely delivery of all time-sensitive and certified/registered mail/packages. Updates and maintains all required Mail Room logs and databases. Responds to inquiries regarding damaged and/or missing mail or packages. Appropriately resolves issues relating to illegible or unknown addressees on incoming/outgoing mail, packages, or other items.

Assists Wireless Communications Coordinator with ordering and tracking cell phones, smartphones, and needed supplies and equipment. Assists with repairs and/or replacement of damaged equipment. Coordinates with OIT for the preparation of smartphones and tablets. Assists with temporary dispersion of emergency phones during storms. Assists with processing of monthly phone invoices.

Maintains Mail Room equipment and supplies as needed or required, including accurately reading, monitoring, and keeping records for postage meter readings, postage equipment fund balances and taking appropriate action necessary to ensure adequate postage is available to process all outgoing mail at all times.

Remains current on United States Postal regulations and assists employees with proper mail or shipping procedures. Services as liaison with all mail and shipping companies to ensure accurate and efficient services for the Department.

Assists with a variety of receptionist duties to include assisting visitors coming to or calling Department of Transportation (DOT) facilities, while also controlling access into DOT buildings as a security measure. Duties include greeting visitors, issuing visitor badges, and allowing access into facilities according to established security guidelines. Directs visitors to meeting locations within DOT facilities or contacts meeting organizers to escort attendees to meetings within secured areas of the facility. Maintains accurate visitor logs and inventories of visitor badges.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• General office and mailroom practices and procedures.
• Current postal and courier service procedures and regulations.

Skills in:

• The use of personal computers, electronic mail, word processing and spreadsheets.

Ability to:

• Operate various office equipment and mail room equipment.
• Understand, interpret and follow procedures.
• Complete forms legibly and accurately.
• Review data for accuracy and completeness and to sort and organize data alphabetically, numerically and/or categorically.
• Communicate effectively both verbally and in writing, to comprehend and follow instructions either verbal or written.
• Plan, organize, conduct work activities with minimal supervision, perform and complete work in a timely, efficient, effective and professional manner, independently and as part of a team.
• Establish and maintain effective working relationships.

Minimum Qualifications:

• A high school diploma or equivalent and two years of clerical work experience. One year of higher education with cumulative 30 semester hours or 45 quarter hours may substitute for the required work experience.
• Ability to lift 50 pounds.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, provide a letter of Registration Exemption from the SSS, or provide other documentation as proof of an exemption.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistanc

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.