ADMINISTRATIVE HEARING OFFICER I - 76005244

As an Administrative Hearing Officer I, you will conduct administrative review hearings under oath to make determinations for possible reinstatement of driver licenses in accordance with Florida Statutes and FLHSMV policies and procedures. This level of hearing officer traditionally handles the more basic types of administrative hearings, to include review waiver hearings, expedited reviews, and restricted license (hardship) hearings of lesser complexity. On occasion, additional types of hearings may be conducted. As an Administrative Hearing Officer I, duties and responsibilities will also include, but not be limited to:

• Managing a complex caseload that is subject to strict deadlines.
• Preparing and maintaining case files.
• Researching case backgrounds.
• Reviewing and evaluating testimony and evidence.
• Analyzing information from various sources to make sound decisions.
• Writing and issuing final orders and documenting decisions and outcomes of hearings.

Knowledge, Skills, and Abilities

• Value professionalism and customer service – must be able to conduct hearings in a professional and impartial manner; maintain high professional standards and remain calm and courteous when dealing with customers.
• Possess strong communication and active listening skills – must be able to express ideas and facts clearly and be able to convey complex or detailed information to customers with varying levels of understanding of the administrative hearing process.
• Value attention to detail, organization and prioritization – must be thorough in accomplishing tasks and be able to plan and organize time and resources effectively to meet deadlines and statutory requirements.
• Have the ability to analyze and comprehend a variety of legal and non-legal information to aid in making sound, well-informed and objective decisions. This includes review of driver history records, investigation reports, FLHSMV policies and procedures, administrative rules, and Florida Statutes.
• Possess discretion and integrity – must be able to handle sensitive information and maintain confidentiality.
• Have the ability to proficiently operate various technology applications, such as Microsoft Office, and possess the ability to learn new software

Preferred Qualifications

• Experience analyzing and interpreting information from different sources to make decisions and draw conclusions on various subject matter. Additional preference will be given to those with experience analyzing and interpreting Florida Statutes.
• Experience preparing written correspondence and reports.
• Experience creating and maintaining case files/a document filing system.
• Experience in customer service dealing with customer questions or complaints.
• Experience working in a legal office setting.

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.  Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged. 

• High School Diploma or GED equivalent.
• The position requires the incumbent to have and maintain a valid driver’s license in good standing. A driver’s license history review will be conducted on all candidates in consideration for the position.
• Occasional overnight travel may be required.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• The process for selecting applicant(s) for this position could take up to six months.  Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.