ADMINISTRATIVE HEARING OFFICER II - 76005234

Requisition No: 857739 

Agency: Highway Safety and Motor Vehicle

Working Title: ADMINISTRATIVE HEARING OFFICER II - 76005234

 Pay Plan: Career Service

Position Number: 76005234 

Salary:  $42,463.56 Annually 

Posting Closing Date: 08/06/2025 

Total Compensation Estimator Tool

Office of Executive Director

Bureau of Administrative Reviews

*Career Service*

*Internal Opportunity*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Tom Moffett, TomMoffett@flhsmv.gov

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 
Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan  

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!  

Duties and Responsibilities
As an Administrative Hearing Officer II, you will conduct administrative review hearings under oath to make determinations for possible reinstatement of driver licenses in accordance with Florida Statutes and FLHSMV policies and procedures. This level of hearing officer will traditionally handle more advanced types of hearings, to include complex restricted license (hardship) hearings and medical reexaminations. On occasion, additional types of hearings may be conducted. As an Administrative Hearing Officer II, duties and responsibilities will also include, but not be limited to providing paralegal-type assistance to BAR attorneys through legal research and information gathering to properly conduct hearings. Communicating with Department members, drivers and the public to respond to inquiries, answer questions, explain processes and statutory requirements, etc. Managing a complex caseload that is subject to strict deadlines. Preparing and maintaining case files. Researching case backgrounds. Reviewing and evaluating testimony and evidence. Analyzing information from various sources to make sound decisions. Writing and issuing final orders and documenting decisions and outcomes of hearings. 

Knowledge, Skills, and Abilities

• Value professionalism and customer service – must be able to conduct hearings in a professional and impartial manner; maintain high professional standards and remain calm and courteous when dealing with customers.
• Possess strong communication and active listening skills – must be able to express ideas and facts clearly and be able to convey complex or detailed information to customers with varying levels of understanding of the administrative hearing process.
• Value attention to detail, organization and prioritization – must be thorough in accomplishing tasks and be able to plan and organize time and resources effectively to meet deadlines and statutory requirements.
• Have the ability to analyze and comprehend a variety of legal and non-legal information to aid in making sound, well-informed and objective decisions. This includes review of driver history records, investigation reports, FLHSMV policies and procedures, administrative rules, and Florida Statutes.
• Possess discretion and integrity – must be able to handle sensitive information and maintain confidentiality.
• Have the ability to proficiently operate various technology applications, such as Microsoft Office, and possess the ability to learn new software.

Preferred Qualifications
Preference will be given to candidates with the following:

• Experience demonstrating skills equivalent to that of a paralegal or legal assistant. This work experience may include, but need not be limited to: conducting legal research, preparing correspondence, managing case files, applying the law to facts to reach appropriate decisions, locating and interpreting statutes, handling legal documents, verifying documents for compliance, etc.
• Experience analyzing and interpreting information from different sources to make decisions and draw conclusions on various subject matter. Additional preference will be given to those with experience analyzing and interpreting Florida Statutes.
• Experience related to administrative hearings.
• Experience in customer service dealing with customer questions or complaints.
• Experience working in a legal office setting.

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.  
• High School Diploma or GED equivalent.
• The position requires the incumbent to have and maintain a valid driver’s license in good standing. A driver’s license history review will be conducted on all candidates in consideration for the position.
• Occasional overnight travel may be required.
• May be required to lift boxes weighing up to 30 pounds.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.