BUSINESS SPECIALIST C (WT: MS BUSINESS CONSULTANT II) - 76004461

Requisition No: 857620 

Agency: Highway Safety and Motor Vehicle

Working Title: BUSINESS SPECIALIST C (WT: MS BUSINESS CONSULTANT II) - 76004461

 Pay Plan: Career Service

Position Number: 76004461 

Salary:  $42,463.56 Annually 

Posting Closing Date: 08/21/2025 

Total Compensation Estimator Tool

Division of Motorist Serivces

Bureau of Motorist Services Support

*Career Service*

*Open Competitive*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Kelsey Parten, (850) 617-2983

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 
Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan 

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.  

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!  

Duties and Responsibilities
This position is responsible for strengthening and supporting partnerships with Tax Collectors and other government and private organizations partnering with the Department of Highway Safety and Motor Vehicles.  This position is also responsible for strengthening the integrity of the driver license and motor vehicle issuance process through quality assurance, monitoring, compliance and support activities.  Additionally, this position is responsible for identifying potential weaknesses, recommending changes and enhancements, and working with management to resolve potential issues.

Knowledge, Skills and Abilities

• Skill in providing customer service to internal and external customers.
• Ability to conduct research.
• Skill in collecting, analyzing, and evaluating data and developing recommendations.
• Knowledge of methods used for organizing and presenting data.
• Ability to work independently.
• Ability to understand and apply rules, regulations, policies, and procedures related to motor vehicle and driver license programs.
• Skill in preparing professional papers, research studies, evaluations, reports, and presentations.
• Ability to plan, organize and coordinate work assignments.
• Ability to maintain effective relationships with others.
• Knowledge and ability to effectively use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint).
• Ability to work with and maintain confidential information.
• Skill in strong project management and follow-up skills.
• Skill in utilizing problem solving techniques.
• Ability to make decisions in a timely manner.
• Ability to communicate effectively with internal and external customers.
• Ability to establish and maintain effective working relationships with others.
• Skill in maintaining and organizing files.
• Skill in composing and drafting correspondence.
• Knowledge of Motor Vehicle and Driver License laws and procedures.
• Knowledge of Online Registration and Identity Operating Network (ORION) and Florida Real-Time Vehicle Information System (FRVIS).
• Skill in handling multiple tasks.

Preferred Qualifications
Preference will be given to candidates with the following:

• Experience interpreting and applying motor vehicle and driver license rules, regulations, policies, and procedures.
• Experience using ORION and/or FRVIS.
• Experience working with or in a Tax Collector's Office.

Job Related Requirements

• Applicant will have access to Criminal Justice Information and must meet the requirements of the FBI Criminal Justice Information Services (CJIS) Security Policy.
• A valid driver license is required for this position. The incumbent will be required to operate a state-owned vehicle.
  Travel will be required for this position.
• This position may require the selected applicant to work alternate hours or days based upon agency needs. Occasional overnight travel may be required.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.