HUMAN SERVICES ANALYST - 64058756

Requisition No: 832576 

Agency: Department of Health

Working Title: HUMAN SERVICES ANALYST - 64058756

 Pay Plan: Career Service

Position Number: 64058756 

Salary:  $1,512.00 - $1,663.20/biweekly 

Posting Closing Date: 07/12/2024 

Total Compensation Estimator Tool

Thank you for your interest in career opportunities with the Florida Department of Health in Pinellas County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pinellas County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision To be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Your Specific Responsibilities:

The Human Services Analyst will provide clerical assistance to the unsheltered homeless where they reside as part of a street medicine initiative of the Health Care for the Homeless Program. The incumbent will be responsible for engaging potential clients, helping with eligibility applications, organizing clients on a first come first serve basis, entering data in data bases and excelt spreadsheets, and scheduling appointments. The work is field-based and will go out into the community to engage with the homeless population. 

• Completes daily engagement of unsheltered patients in the community and clinic setting, such as handing out Narcan and other harm-reduction items as directed by clinical team.
• Assists patients with obtaining community supports and resources as needed and in conjunction with the Directions for Living Case Manager.
• Uses multiple computer applications to perform duties and keeps technical skills currents which includes Next Gen, Carescope, maxRTE, Eaglesoft, and HMS.
• Interviews and determines financial eligibility for services based on established criteria for new and established clients.  
• Registers and checks in clients
• Monitors daily Street Medicine schedule and communicates with clinic staff as needed
• Photocopies and/or faxes medical record based upon appropriate requests; ensures medical record releases are      
• Serves as the primary driver of the Street Medicine vehicle, ensuring timely arrival at scheduled locations daily. Responsible for daily set up and break down, fueling, and ensuring cleaning of the Street Medicine vehicle.

Required Knowledge, Skills and Abilities:

• Ability to plan, organize and coordinate work assignments.

• Ability to establish and maintain working relationships with others.

• Ability to type and/or in a keyboard control data input device, adding machine and utilize other office equipment.

• Ability to follow instructions.

• Skill in working effectively with the public.

• Knowledge of computer systems.

• Ability to communicate effectively both verbally and in writing.

• Have dependable transportation. 

Qualifications:

Minimum-

• Access to reliable transportation
• Experience working in a medical clinic environment, including knowledge of medical terminology
• Three or more years of customer service experience
• Three or more years of data entry experience

Preferred-

• Three or more years of experience determining financial eligibility for services
• Experience working with the homeless population
• Experience providing services in an outreach setting

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Bayside Health Clinic: 14808 49th Street N. Clearwater, FL 33762

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.
Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safetysensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter
of Registration Exemption from the SSS. For more information, please visit the SSS
website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current
retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in
partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members
of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR
program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60
months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication
devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.