SENIOR CLERK - 55002551

Requisition No: 861139 

Agency: Department of Transportation

Working Title: SENIOR CLERK - 55002551

 Pay Plan: Career Service

Position Number: 55002551 

Salary:  $35,805.53 - $46,336.57 

Posting Closing Date: 09/26/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

799 / PINELLAS OPERATIONS CENTER 

ANTICIPATED VACANCY / OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Ashley Satterfield 

CONTACT PHONE NUMBER: 727-575-8300

CONTACT EMAIL ADDRESS: Ashley.Satterfield@dot.state.fl.us

HIRING SALARY RANGE: $1,377.14 - $1,782.18 /biweekly range / $35,805.53 - $46,336.57 /annual range

ANTICIPATED HIRING SALARY: $1,621.70 biweekly / $42,164.20 annually 

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

SENIOR CLERK / PINELLAS OPERATIONS CENTER

This position at FDOT serves as the first point of contact for the public, ensuring efficient communication, visitor management, and professional customer service. They support the agency’s daily operations by coordinating administrative tasks, helping departments stay organized, and contributing to a positive public image.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Pinellas Operations Center

5211 Ulmerton Road

Clearwater, FL 33760

Your Specific Responsibilities:

Perform a variety of receptionist duties to include assisting visitors coming to or calling Department of Transportation (DOT) facilities, while also controlling access into DOT buildings as a security measure. Duties include greeting visitors, issuing visitor badges and allowing access into facilities according to established security guidelines. Direct visitors to meeting locations within Department facilities or contact meeting organizers to escort attendees to meetings within secured areas of the facility. Maintain accurate visitor logs and inventories of visitor badges. Maintain desk procedures that cover security measures in place to control building access, receptionist and switchboard duties.

Answer all incoming calls and transfer calls to appropriate Department personnel. Assist callers with referrals/transfers to other state agencies based upon the subject of the call. Assist the public with questions or directions regarding other government agencies, meetings and collect pertinent information to be able to do so. Maintain an accurate telephone directory. Responsible for accurately updating, maintaining and following front desk and switchboard operation procedures.

Prepares and processes fiscal paperwork for purchases made by Electronic Procurement Requisitions, Local Purchase Orders and Purchasing Card charges in Works according to current directives and procedures. Process invoices/warrants in accordance with provisions and requirements of Section 215.422. F.S..

Operate security equipment in use at the receptionist desk, which may include surveillance equipment, badge making equipment, cameras, radios, and electronic access control systems/software, etc.

Assists with tracking and reporting operating budget expenditures and encumbrances. Prepares travel documents and travel reimbursements.

Performs timekeeping duties. Performs administrative support duties and responsibilities assisting the staff. Creates memorandums, letters, spreadsheets, reports, presentations and schedules consistent with approved formats as needed by staff.

Reviews and distributes mail. Coordinates, schedules and sets up conferences and meetings for the Office/Section. Uses a variety of software applications, databases, and office equipment to accomplish assigned tasks.

Maintain motor vehicle logs. Ensure that appropriate recording keeping of Department of Transportation motor vehicle usage is conducted on a monthly basis. Notify and obtain vehicle use information for all vehicles within the cost center on a monthly basis. Record operator of vehicle and file any signed gas receipts for each vehicle in the log. Update log sheets for each vehicle into key master on a monthly basis.

Prepares personnel actions including, but not limited to, recruitment, selection, classification packages and performance evaluations. Works with management and staff to prepare, and research as necessary, personnel paperwork in accordance with department requirements. Keeps up to date on the latest Human Resources procedures and policies. Disseminates information via various methods i.e., e-mail, flyers, posters, one-on-one briefs or in group settings.

Supports Safety Coordinator as needed. Maintains and updates SharePoint site as needed. Assist in Emergency Operation Recovery Efforts.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Office procedures and practices.
• Budget management and/or procurement of goods and services. 
• Records and files management.

Skills in:

• Reading, understanding and applying applicable rules, regulations, policies and procedures.
• Using correct spelling, grammar and punctuation.
• Planning, organizing and coordinating work assignments. 
• Listening to and understanding the needs of both internal and external customers.
• Independent planning, coordinating, completing and tracking the status of assignments.
• Following oral and written instructions.

Ability to:

• Communicate effectively orally and in writing. 
• Establish and maintain effective working relationships with others. 
• Collect information/data and review for accuracy and completeness.
• Use office equipment, Microsoft software applications, and databases.

Other Job-Related Requirements:

• Responsible for adhering to the provisions and requirements of Section 215.422, F.S., related State Comptroller's rules, and Department of Transportation's invoice processing and warrant distribution procedures. Utilizes business plans as an integral part of daily work activities in support of the Department's/Unit Plans to accomplish the mission of the Department. On an as needed basis may be required during periods of emergency and/or disaster recovery upon request by appropriate authority, to work beyond established work schedule at night and/or state-wide, including weekends.

Minimum Qualifications:

• A high school diploma or its equivalent; 2 years’ experience in a related field can substitute for the high school diploma or equivalency.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.